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Help Topic: Contacting the moderating team & reporting posts

Contacting the moderating team

If you need to contact a moderator or simply wish to view the complete administration team, you can click the link 'The moderating team' found at the bottom of the main board page (the first page you see when visiting the board), or from 'My Assistant'.

This list will show you administrators (those who have administration control panel access), global moderators (those who can moderate in all forums) and the moderators of the individual forums.

If you wish to contact someone about your member account, then contact an administrator - if you wish to contact someone about a post or topic, contact either a global moderator or the forum moderator.

Reporting a post

If the administrator has enabled this function on the board, you'll see a 'Report' button in a post, next to the 'Quote' button. This function will let you report the post to the forum moderator (or the administrator(s), if there isn't a specific moderator available). You can use this function when you think the moderator(s) should be aware of the existance of that post. However, do not use this to chat with the moderator(s)!. You can use the email function or the Personal Messenger function for that.

Help us to help you!

The moderation team cannot check every post every day, and so we rely on you - the Basschat community to bring matters to our attention. A very popular feature of this website is the Basschat Marketplace where there is a "no bumping" rule for members posts where there should be only one "bump" every 36 hours. If you see a seller promoting their advert to the top of the list more frequently than once every 36 hours by bumping it, please report the post and a moderator will delete the advert as it's important we keep the marketplace fair for all. Thanks!