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FAQ

All your Basschat questions answered! If there's anything we've missed, send us your suggestions.


1. How do I register?
Use the orange box in the corner. Sign up and we'll send you an email where you'll click the link to validate the account.


2. I didn't get my validation email and I feel left out, what now?
Currently the approval email may take up to two days to arrive. It must be manually approved due to an issue with our software, so please be patient. If you're desperate, please email contact@basschat.co.uk and we can sort it more quickly! ped approved an account from the top of an Icelandic glacier once.


3. Why can't I PM (Private Message) a member?
You have to be a member yourself. Sign up for free and join in.


4. I get an error/no permission notice when I try and post/view/PM. What gives?
Your account is still validating. See question 1 and 2.


5. How do I list something for sale?
Post your item in the relevant forum and you'll be sent to the payment page automatically. You can choose to pay 7 for a single advert, or 20 for a years access to post as much as you like.


6. I can't add attachments because it says my quota is full. Where can I delete old ones?
This option is a bit buried but here's a useful shortcut: Manage Attachments


7. How do I attach photos to a post?
Watch this video!


8. I've paid but my advert doesn't show or I can't find my ad! Am I blind?
email contact@basschat.co.uk We can look at your account and find out what's happened. Please include your username and the name of the item you listed, as well as a rough estimate of what it was posted to speed up the process.


9. I'm having trouble with a deal made through Basschat. What should I do?
Legally we hold no responsibility but we can try to help - where we've had problems in the past it's usually a false alarm and gets sorted quickly. Send a PM with as much detail as you can to a moderator.


10. I'm a (small time or large) dealer and I'd like to sell things to your members. Can I do this?
Yes - currently we allow dealers to post in the 'Affiliates' forum. Head there and read the FAQ at the top of the forum. Please don't sell items in the other forums or you'll risk becoming flagged as spam!


11. I'd like to advertise on your site. Who do I speak to?
We have some limited ad space for advertisers and further options such as sponsored forums available. Please contact us at contact@basschat.co.uk


12. Do you have any jobs?
Several dedicated members help us run the forums by moderating. We don't currently need any extra helpers but we're always interested to hear from anyone who would like to help. Soon we plan on offering some specific roles, so we'll let everyone know about that nearer the time.


13. What bass is best for metal?
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Enjoy the forum and ask if you want help with anything!
The Basschat Team