Jump to content


Bass Direct


431 replies to this topic

#31 CamdenRob

    Heft doubter...

  • Members
  • PipPipPipPipPipPipPip
  • 4,532 posts
  • Gender:Male
  • Location:London
  • Interests:Sleep...

Posted 13 January 2014 - 08:52 AM

I've only dealt with they guy over the phone... He seemed fine to me.

To be honest I couldn't give a toss what he thinks about my gear choices... I wouldn't be going in there to make friends, I'd be there to buy bass gear.

Why is everyone so sensitive.

Edited by CamdenRob, 13 January 2014 - 08:53 AM.

Bass Guitars :
Wal MK3 6 String Fretless (2017 - Figured Maple)
Wal MK3 6 String Fretted (2015 - Ziricote)

Amplification :
Epifani Piccolo 600
Barefaced One10 (x2)

http://baronmoa.bandcamp.com/releases

#32 vsmith1

    Fully fledged member

  • Members
  • PipPipPip
  • 254 posts
  • Gender:Male
  • Location:North Lancashire
  • Interests:Sea kayaking, MTB, cycling

Posted 13 January 2014 - 11:29 AM

I have been in a couple of times and found Mark to be helpful - yes he has strong opinions and shares them. I am not a pro player and so was not spending a lot of money (other than in my dreams) but still Mark had time to spend with me. Yes, the fewer people in the shop the better in that respect. Had great email support from him. He swapped out a Source Audio pedal as he's the main UK seller.

Someone wanted an example of opinions - I was looking at hard cases/gig bags and he strongly thought that bags were better than cases. I agreed with him on that point and I bought a gig bag (a Mono).
Overwater by Tanglewood Aspiration Classic J Black
Yamaha BB425x Red
Lakland Hollowbody Skyline
Letts Fretless
TC Electronic BH250, Gallien Krueger MB500
Barefaced Bass Midget, Ashdown ABM mini15
Digitech BP80, Source Audio Bass Envelope Filter, Bass Multiwave Distortion Pro, Corona Chorus, Boss SYB-5, MXR M87 Bass Compressor, JamMan SoloXT, Aguilar Octamizer, Ampeg SCR-DI

On Bass Duties for (new bands):

2 Hoots

Inside Out (was Area 65)

Rendition


For Sale:
Carvin BX700

Feedback: http://basschat.co.u...ck-for-vsmith1/

#33 ambient

    Needs to get out more

  • Members
  • PipPipPipPipPipPipPip
  • 4,089 posts
  • Gender:Male
  • Location:London/Birmingham.
  • Interests:Art and music, but mainly stuff that dares to push the boundaries of art and music, and tries to be different.

Posted 13 January 2014 - 11:36 AM

If it's a weekend that you're going then I should phone ahead, he's not like a normal shop with 9 to 5 opening, especially on a Saturday.

Solo bassist, and composer.


Overwater 7 string custom bass, Phil Jones Double 4 combo, lots of effects pedals, eBow.


My Bandcamp page -https://an-ending-ascend.bandcamp.com/


I teach bass guitar and music theory, harmony, sight-reading etc in and around Birmingham, and via Skype. Specialising in teaching 5 and 6 and 7 string bass - http://basschat.co.u...55#entry3218155


#34 chrismuzz

    More Me In The Monitors Please :D

  • Forum Moderators
  • PipPipPipPipPipPipPip
  • 4,275 posts
  • Gender:Male
  • Location:West Midlands
  • Interests:Overdrive

Posted 13 January 2014 - 11:52 AM

My missus bought me a Darkglass b3k from the website at Christmas. Apparently it arrived with the knobs scratched to hell! When she called him to complain he was apparently very patronising and said something along the lines of "To be fair love, it's designed to be trodden on". She also asked if it was second hand and he replied with "Oh no, we only ever sell brand new gear!"

Eventually he offered a replacement... Not of the pedal mind, he told her to pull off the knobs and send them back in the post! I suspect he only went this far in customer service because she emailed him from her work address, a fairly large law firm :lol:

I don't know what the guy is like in person or what his sales skills and knowledge about equipment are... But considering that expensive items are sent with non protective packing, and how shoddy the after sales service is, I won't be shopping there.

Posted Image Posted Image

BASSES:
Peavey T-40 | Peavey Zodiac DE Scorpio | Peavey Zodiac BXP | Peavey PXD Tragic
| Peavey International Series 4 | Peavey International Series 5 | Peavey Grind 6 | Peavey Grind 6
PEDALBOARD:
Stageclix Jack Wireless | SFX Micro Thumpinator | Aguilar
TLC | Darkglass B3K | SansAmp Programmable Bass Driver DI | Ashdown Lomenzo Hyperdrive | ISP Decimator | Zoom B3
AMPS:
Peavey Classic 400 | Markbass Little Mark Tube 800
| Markbass CL104
MISC:
Elixir strings | Entwistle pickups | Whirlwind cables | Rock-Wire Cables | Levy's Leather | Diago pedalboards & accessories


My Feedback


BassChat Terms & Conditions - Forum Behaviour Guidelines - Rules & Guidelines for The Marketplace


#35 jgmh315

    Fully fledged member

  • Members
  • PipPipPip
  • 155 posts
  • Gender:Male
  • Location:Somerset
  • Interests:Music, Guitars, Photography, Airshows

Posted 13 January 2014 - 11:59 AM

Wow some differing opinions here. No real need for me to go now as I picked up an Overwater aspiration elite yesterday but might still go just to meet the guy.

#36 Roland Rock

    Insufferable Ballache

  • Members
  • PipPipPipPipPipPipPipPip
  • 5,081 posts
  • Gender:Male
  • Location:Nottingham

Posted 13 January 2014 - 12:42 PM

Wow, his thread has been much more mixed than I thought. I always thought that BD was universally loved, and it was The Gallery that had the grumpy service.

I've not met Mark in person, but will definitely pop in when I'm down that way next. Small online purchases have always been fine.
Fingers>Wood&Tronics>Glockenklang>Barefaced>Ears

#37 6MinsToBass

    No longer a newbie

  • Members
  • PipPip
  • 11 posts
  • Gender:Male
  • Location:Southampton
  • Interests:@6mins_chris
    Fender US Pbass Deluxe
    Markbass Tube 500
    Vanderkley 212MNT
    Darkglass B7K

Posted 13 January 2014 - 01:10 PM

I have I I have spoken to Mark by phone, been into the shop, and exchanged quite a few emails over the last 6 months. Mark is a great guy and offers a fantastic service. I have bought 2 Vanderkley 212MNT's from him, a Babicz bridge, a Darkglass B7k, and part-ex'd a Markbass LMii, and 2 GK 112Neo's - all with out a glitch. Infact when I was dealing with Insurance companies following the loss of my rig Mark was only to happy to help me with supplying receipts, serial numbers etc, and helped my to replace some of my equipment. I have played Guitar and Bass for many many years, but I haven't dealt with a shop that delivers such a good "personal" service before. Absolute 100% Top Marks for Bass Direct.

#38 chris_b

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 11,226 posts
  • Gender:Male
  • Location:London

Posted 13 January 2014 - 01:17 PM

View Postjgmh315, on 13 January 2014 - 11:59 AM, said:

....but might still go just to meet the guy.....

No.

Just go to check out the best selection of bass gear in the UK.
Sadowsky~Lull~Fender~Aguilar~Barefaced~obbm~Wolfcraft


People think I'm getting old! Watch out, I'm just getting started!


For Sale
Sadowsky RV5 http://basschat.co.u...__fromsearch__1

#39 jgmh315

    Fully fledged member

  • Members
  • PipPipPip
  • 155 posts
  • Gender:Male
  • Location:Somerset
  • Interests:Music, Guitars, Photography, Airshows

Posted 13 January 2014 - 01:32 PM

View Postchris_b, on 13 January 2014 - 01:17 PM, said:



No.

Just go to check out the best selection of bass gear in the UK.

I drool every time I visit the website.

#40 bartelby

    Hyper elite member

  • Members
  • PipPipPipPipPip
  • 2,765 posts
  • Gender:Male
  • Location:Penperlleni

Posted 14 January 2014 - 12:44 PM

View PostMuzz, on 10 January 2014 - 07:32 PM, said:

Have you ever seen Sherlock? :D

:lol:

#41 Gazza 2905

    Fully fledged member

  • Members
  • PipPipPip
  • 103 posts
  • Gender:Male
  • Location:Gosport, Hampshire
  • Interests:Looking in the Basschat 'For Sale' section!

Posted 14 January 2014 - 02:04 PM

View Postchris_b, on 13 January 2014 - 01:17 PM, said:

No.

Just go to check out the best selection of bass gear in the UK.

This!

Everyone should make a point of visiting BD at some point, if they can, it's well worth the trip.

After all, what's the worst that can happen? You don't have to buy anything! But you probably will! :D
Basses: Dingwall Lee Sklar, Dingwall SJ4, Sei Original 'Stealth'; and a whole bunch of others!
Amp: Genz Benz Streamliner 900
Cabs: Vanderkley 112 MNT & 210 MNT
Effects: Boss GT 6B

I'm a sucker for a pretty bass!

Feedback: http://basschat.co.u..._1#entry2840898

#42 Dave_the_bass

    Fully fledged member

  • Members
  • PipPipPip
  • 348 posts
  • Gender:Male
  • Location:Derby

Posted 15 January 2014 - 07:30 PM

View PostRoland Rock, on 13 January 2014 - 12:42 PM, said:

Wow, his thread has been much more mixed than I thought. I always thought that BD was universally loved, and it was The Gallery that had the grumpy service.

I've not met Mark in person, but will definitely pop in when I'm down that way next. Small online purchases have always been fine.

I've always found the guys in gallery to be pleasant to deal with too.

I guess I'm just universally adored :D
My Feedback

Bass: Epiphone Thunderbird PRO IV
Bass: Tanglewood Rebel
Bass: Yamaha RBX270J (natural with chrome hardware)
Bass: Tamara RBX270J (natural with black hardware)

Pedal: Polytune Mini
Pedal: Aguilar Octamizer
Pedal: Dr Green Bearded Lady

Head: Genz Benz Shuttlemax 12.2

Cab: Bergantino HD212
Cab: Bergantino HD112
Cab: Bergantino HD112

#43 Thor

    Grumpy Old Duffer

  • Members
  • PipPipPip
  • 507 posts
  • Gender:Male
  • Location:Wiltshire
  • Interests:Aside from playing bass guitar I enjoy powerkiting/buggying, watching Chelsea FC whenever possible and the occasional pint of real ale (Wadworth's 6X preferably, although a nice pint of Doom has been known to go down well).

Posted 15 January 2014 - 07:43 PM

View PostDave_the_bass, on 15 January 2014 - 07:30 PM, said:

I've always found the guys in gallery to be pleasant to deal with too.


+1

I've always found Alex to be really friendly, helpful & generally pleasant, I've spoken to Martin on the phone a few times, again, always been helpful.
Basses: Fender, Rickenbacker, Musicman, Gretsch, Warwick & Crafter.

Amplification: Aguilar DB750, Aguilar DB412, Barefaced Big Twin Gen III

Sansamp RPM, Markbass F1, Avalon U5, Bergantino NV610


Effects: Yep, loads.

My Feedback: http://basschat.co.u...dback-for-thor/

#44 ambient

    Needs to get out more

  • Members
  • PipPipPipPipPipPipPip
  • 4,089 posts
  • Gender:Male
  • Location:London/Birmingham.
  • Interests:Art and music, but mainly stuff that dares to push the boundaries of art and music, and tries to be different.

Posted 15 January 2014 - 09:59 PM

I like Bass gear :D .

Solo bassist, and composer.


Overwater 7 string custom bass, Phil Jones Double 4 combo, lots of effects pedals, eBow.


My Bandcamp page -https://an-ending-ascend.bandcamp.com/


I teach bass guitar and music theory, harmony, sight-reading etc in and around Birmingham, and via Skype. Specialising in teaching 5 and 6 and 7 string bass - http://basschat.co.u...55#entry3218155


#45 Count Bassy

    Very Advanced Member

  • Members
  • PipPipPipPip
  • 1,776 posts
  • Location:Daventry, Northamptonshire, UK

Posted 16 January 2014 - 03:08 PM

View Post6MinsToBass, on 13 January 2014 - 01:10 PM, said:

I have I I have spoken to Mark by phone, been into the shop, and exchanged quite a few emails over the last 6 months. Mark is a great guy and offers a fantastic service. I have bought 2 Vanderkley 212MNT's from him, a Babicz bridge, a Darkglass B7k, and part-ex'd a Markbass LMii, and 2 GK 112Neo's - all with out a glitch. Infact when I was dealing with Insurance companies following the loss of my rig Mark was only to happy to help me with supplying receipts, serial numbers etc, and helped my to replace some of my equipment. I have played Guitar and Bass for many many years, but I haven't dealt with a shop that delivers such a good "personal" service before. Absolute 100% Top Marks for Bass Direct.

Not to detract from the guy - I've never had any contact with him, but his helping sort out your insurance claim may not have been purely altruistic, he had a potential large financial incentive to help out as well.
Clive Thorne
Daventry,
UK.

#46 pierreganseman

    Fully fledged member

  • Members
  • PipPipPip
  • 403 posts
  • Gender:Male
  • Location:Brussels
  • Interests:Bass

Posted 27 May 2014 - 08:25 AM

Hi , i've got a few deals done with Mark , cannot complain in any way. Always dispatched in triple time to Germany and VERY well packed!

top guy and top place!

cheers
Owner and Manager at Bass Freaks SPRL small Bass Dealer.

www.BassFreaks.net

or bassfreaksweb@gmail.Com

Maruszczyk Dealer , Atelier Z , Bacchus , Momose.

#47 JazzBassfreak

    Banned

  • Members
  • PipPipPip
  • 311 posts
  • Gender:Male
  • Location:Staffordshire UK
  • Interests:Collecting basses, meeting people who share the same passion. Bass playing friends would be awesome!

Posted 08 June 2014 - 11:32 PM

I've emailed back and forth with Mark, I'll be straight up and say he seems downright rude, seems to have no idea about customer service and doesn't really pay that much attention to the rabble he's putting on the website either. Saw a EBMM Bongo on there labelled as a Stealth 5 when it was a gloss finish 4 string.

I can also honestly say, he's way overpriced and seems to think high end basses like Fodera, Alembic and Sadowsky for example are worth squat.

My take on things is, I want someone who is polite, someone who knows what they are talking about and are friendly to deal with when buying gear and bits.

I could not recommend the guys over at Bassgear more.

Edited by JazzBassfreak, 08 June 2014 - 11:34 PM.

Musicman Premier Dealer Network Stingray
Schecter Sam Bettley Stiletto Signature
Sadowsky MV5
Fender FSR USA Jazz hand stained ash (Blowtorched)
ESP LTD F-115DX
Aria AMB-50 Acoustic electric Bass

Guitars:
Ibanez Ben Bruce "BBM1"

#48 gadgie

    Fully fledged member

  • Members
  • PipPipPip
  • 304 posts

Posted 09 June 2014 - 05:47 AM

That's interesting and makes a bit of sense.
I contacted Mark about a PJB Cub combo. He came back saying he had a double 4 and also listed a few others that might be portable/sound good etc which was what I was looking for. One of the suggestions was a TC250 208. When I emailed back asking for a bit more details. He seemed to be pushing me towards the TC and not the PJB combo. Saying something like 'you would be better with the 208' for words to that effect. At the time I thought it was sales talk as he might have wanted to get rid of the TC combo, but maybe he was just giving me good advice....

#49 karlfer

    Hyper elite mega member

  • Members
  • PipPipPipPipPipPip
  • 3,553 posts
  • Gender:Male
  • Location:Wigan
  • Interests:Post hoedown mariachi death folk

Posted 09 June 2014 - 05:56 AM

View PostGazza 2905, on 14 January 2014 - 02:04 PM, said:

This!

Everyone should make a point of visiting BD at some point, if they can, it's well worth the trip.

After all, what's the worst that can happen? You don't have to buy anything! But you probably will! :D

I was going to, but when I sent photos of a bass I wanted to trade, price I wanted against an expensive piece of kit, he came up short.
When I said how much I wanted, against something that was a tad on the priced high side, I allowed for the fact he would need to make about 33% on mine as well.
So for the sake of £50, he has lost profits of about £200 on mine and perhaps £400 on the one I was after.
He has also lost a returning customer.
So for me, not all rosy. :(
Gibson Memphis ES335 bass, 60th Anni P, Am P, P Bass Special FSR, others.

Markbass TTE501, Barefaced Compact/Midget, OBBM cables.

https://www.facebook...ycledteenagers/
https://www.facebook.com/Troyen14%20/
https://www.facebook.com/rattledmusic/
https://www.facebook...ps/33571012948/

FEEDBACK

#50 Stealth

    Fully fledged member

  • Members
  • PipPipPip
  • 333 posts
  • Gender:Male
  • Location:Rugby
  • Interests:Beer, earplugs,wombles and woolly hats

Posted 09 June 2014 - 06:22 PM

I have bought a fair amount of gear from Mark. Sometimes his advice is great others its just irritating but you gets the facts and a good range of gear the facts not widely stocked. Hence the Roscoe i have and love. Its all subjective we hear what we want to :) He had a guy helping last time i went in who was a bit of a cock. Greeted me with "Allah is with you" very odd proceeded to burble a load of bollox

Alex has always been ace but price wise The Gallery is premium London. Martins work and setups are top notch.


Fender 77 P Bass
Fender USA Jazz
Chowny CB-2

Markbass SD1200
Markbass NY151 x 2

EBS Multidrive
Tech 21 Compactor
TC Ditto


My Feedback its all good baby !

http://basschat.co.u..._1#entry2262378

#51 Mudpup

    Fully fledged member

  • Members
  • PipPipPip
  • 974 posts
  • Gender:Male
  • Location:Sheering
  • Interests:Curry, bass stuff, bicycles, F1, Chelsea FC,

Posted 09 June 2014 - 09:06 PM

I was in there a few months ago and he had a guy working with him that put me right off too. There was a nice Spector custom US bolt on commission sale in there (its been on here too) and i was sniffing about for something new. After i expressed some interest in trying it alongside a couple of other basses, the village in there said it 'was only any good for thrash metal mate, i wouldnt bother'. I wasnt asking for his opinion, just to compare with a few others i had already tried.
I spent my £1500 elsewhere a few days later.
I was wondering if they were trying to deflect a commision sale into a full retail sale and considered contacting the owner on here to let him know what a crap job they were doing of selling his bass but it sold a short while after so i didnt bother.

stuff.....
Fender Nate Mendel Precision, Musicman Stingray 2eq 1997, Sandberg PM4 Custom,
Gallien Krueger GT700RB, Ashdown ABM600 Evo iv and a couple of Barefaced Big Baby 2 cabs



Feedback thread here http://basschat.co.u...__fromsearch__1



Playing live all over the South East of Englandshire in YELLOWHOUSE (Stadium rock in your local boozer!!!!)

http://www.lemonrock.com/yellowhouse1

http://www.facebook....s/221831483416/


#52 martin8708

    Fully fledged member

  • Members
  • PipPipPip
  • 310 posts
  • Gender:Male
  • Location:Isle of Wight
  • Interests:Oi know what I like
    and
    Oi like what I know .

Posted 21 June 2014 - 11:39 AM

View Postpeteb, on 09 January 2014 - 05:48 PM, said:

Mark is a really nice guy and can be very talkative when he gets the chance, bearing in mind he is a one man operation and always seems to be really busy.

Beware that he is a man with very definite views, which may not be the same as yours! That is not to say that your way of doing things is wrong, but be prepared to be challenged a bit - he never read the memo about the customer always being right!! However, he does know his stuff and he may give you a new perspective on certain types of gear, etc...

Pretty much this .

I live on the Isle of Wight , but I have made the journey 3 times ( expensive ferry and 250 mile round trip drive ) so that must say something .
Avoid weekends if possible , as it's only a one man shop , it only takes 3 or 4 people in the shop to make it feel packed , and Mark,s attention is then divided . Considering that most music shops sell stuff that comes out of a container from China , it,s great to try out some quality bass gear .

#53 skej21

    Hyper elite member

  • Members
  • PipPipPipPipPip
  • 2,418 posts
  • Gender:Male

Posted 21 June 2014 - 01:25 PM

View PostJazzBassfreak, on 08 June 2014 - 11:32 PM, said:

I've emailed back and forth with Mark, I'll be straight up and say he seems downright rude, seems to have no idea about customer service and doesn't really pay that much attention to the rabble he's putting on the website either.

I could not recommend the guys over at Bassgear more.

+1... He posted on Facebook earlier today about Dunlop string offer and used a picture that had another company logo (rich tone) on it. Bassgear every time for me.
Instagram - @mattpotterbass

#54 JamieMillsBass

    Fully fledged member

  • Members
  • PipPipPip
  • 61 posts
  • Gender:Male
  • Location:Larne Northern Ireland
  • Interests:Music, Metal, Football especially the mighty Spurs!

Posted 28 July 2014 - 03:15 PM

View Postgadgie, on 09 June 2014 - 05:47 AM, said:

That's interesting and makes a bit of sense.
I contacted Mark about a PJB Cub combo. He came back saying he had a double 4 and also listed a few others that might be portable/sound good etc which was what I was looking for. One of the suggestions was a TC250 208. When I emailed back asking for a bit more details. He seemed to be pushing me towards the TC and not the PJB combo. Saying something like 'you would be better with the 208' for words to that effect. At the time I thought it was sales talk as he might have wanted to get rid of the TC combo, but maybe he was just giving me good advice....

Funny a long time back I rang to buy a Mark Bass amp head and cab (was looking something lightweight) and he talked me into a Genz Benz Shuttle 9.0 (which I am very happy with) as it would be 'more suited to the heavy stuff' I was playing at the time. Fair enough, although not long after I bought the Genz Benz, they discontinued the Shuttle 9.0 shortly and I did wonder if he was trying to get rid of stock before then.

However, I have to say I was chuffed with the Benz, and still am, so can't complain and I'll be back at some point for some more stuff. Can't complain really.

Edited by JamieMillsBass, 28 July 2014 - 03:42 PM.


#55 davebass66

    Fully fledged member

  • Members
  • PipPipPip
  • 203 posts
  • Gender:Male
  • Location:South East
  • Interests:All things music (and particularly bass)!

Posted 28 July 2014 - 09:22 PM

I have always loved Bass Direct and found Mark an excellent person to deal with, however my last couple of visits/transactions I have dealt with the staff he now employs. I have to say they were absolutely un professional. I ordered some Aquila strings from them which I needed ASAP for a tour, 10 days (far too late) later I emailed to enquire what had happened to my order, I was told they had mixed me up with another Dave Evans and sent the strings somewhere in Cornwall! (It's worth noting I had to get in touch to find this out, they didn't feel the need to tell me). The strings finally arrived (obviously sent directly from this person in Cornwall) 2nd class with a receipt/invoice made out to someone else!...I emailed requesting the correct copy an made a point of saying that this was the most drawn out purchase I have ever made and below the standards I have come to expect, his staff member responded by sending me the invoice in some ridiculous text edit format (which I can't use for my records) as long with a message that simply said "Sorry about that :)"
Who puts a bloody smiley face at the end of a business email?!?!

Previous to this I made the 1hr 40 trip up there to buy a used U bass I had reserved via email. It was advertised on the site as fretless, I got there and it was fretted. Mark was not there and again his staff were completely unhelpful.

Certainly won't be rushing back anytime soon.
Basses
|1975 Fender precision | Custom built '60 Fender Jazz | '89 Fender P '62 reissue (MIJ non-export) | Lakland P5 (L.O.G) |
|'98 Fender Jazz Deluxe MIM | Fretless Warwick Thumb 4 string | Westbury Upright Bass

Amp
Aguilar TH500
2 Aguilar DB112

www.daveevansmusic.co.uk

#56 ambient

    Needs to get out more

  • Members
  • PipPipPipPipPipPipPip
  • 4,089 posts
  • Gender:Male
  • Location:London/Birmingham.
  • Interests:Art and music, but mainly stuff that dares to push the boundaries of art and music, and tries to be different.

Posted 28 July 2014 - 10:51 PM

I bought my beloved Modulus from there, arrived the next day, exactly as described, actually it was like new.

I also just took advantage of the 2 for 1 offer on Dunlop Super bright strings, they too arrived the next day. They even tried (unsuccessfully) to track down a C string for me (they only had 5 string sets in stock), but they did try.

I like them.

:)

Solo bassist, and composer.


Overwater 7 string custom bass, Phil Jones Double 4 combo, lots of effects pedals, eBow.


My Bandcamp page -https://an-ending-ascend.bandcamp.com/


I teach bass guitar and music theory, harmony, sight-reading etc in and around Birmingham, and via Skype. Specialising in teaching 5 and 6 and 7 string bass - http://basschat.co.u...55#entry3218155


#57 timmo

    Very Advanced Member

  • Members
  • PipPipPipPip
  • 1,502 posts
  • Gender:Male
  • Location:Gloucester

Posted 29 July 2014 - 02:30 PM

I bought a Clover bass from there last year. I had to change to left handed, as i couldn`t play right. I couldn`t play a note at the time. I said i was interested in the Clover, and an MTD. He said he wasn`t prepared to go upstairs all the time to get that many down, which i was a bit disappointed as i wanted to handle a Roscoe. Anyway, the Clover being £1200, and the MTD being £900 or so, i just said that anything more than £1200 was probably a bit expensive. He talked to me as if i was a cheapskate. It did put me off. Anyway, he plugged me in, and he left me too it, which i was happy with as i couldn`t play a thing, so i just plonked away to see which was comfortable. Then he did whatever in the office, and he seemed to change from a bit offish to really helpfiul and talkative. Perhaps it depends on how busy he is at the time.
I phoned him a few weeks later, and bought a strap from him, and he was really chatty. Then i saw him at the LBGS, and again he was fine. I would always try to buy from him if he was competitive, as he is the closest bass shop to me, and i think it is important to try to support them as much as possible. I guess you just have to take him as you find him.
Clover Avenger 4 Left Handed

#58 davebass66

    Fully fledged member

  • Members
  • PipPipPip
  • 203 posts
  • Gender:Male
  • Location:South East
  • Interests:All things music (and particularly bass)!

Posted 30 July 2014 - 02:05 PM

Yeah, I'd agree, as long as I'm dealing with Mark I'll go back, he just needs to look at his choice of staff, who have the potential to damage an otherwise pretty sterling reputation.
Basses
|1975 Fender precision | Custom built '60 Fender Jazz | '89 Fender P '62 reissue (MIJ non-export) | Lakland P5 (L.O.G) |
|'98 Fender Jazz Deluxe MIM | Fretless Warwick Thumb 4 string | Westbury Upright Bass

Amp
Aguilar TH500
2 Aguilar DB112

www.daveevansmusic.co.uk

#59 fretmeister

    Dirty Slapper

  • Members
  • PipPipPipPipPipPip
  • 3,918 posts
  • Gender:Male
  • Location:Disappearing up my own bottom
  • Interests:Magic. Rugby. Motorsport. Films. Quiz Shows. Sculpture.

Posted 30 July 2014 - 03:00 PM

View Postdavebass66, on 30 July 2014 - 02:05 PM, said:

Yeah, I'd agree, as long as I'm dealing with Mark I'll go back, he just needs to look at his choice of staff, who have the potential to damage an otherwise pretty sterling reputation.

I always ask to speak to Mark and not to the Oompa-Loompas.

Wondering how to count in 15/4


#60 Billy Apple

    Sad Wannabe and Failed Guitarist

  • Forum Moderators
  • PipPipPipPipPipPipPip
  • 4,746 posts
  • Gender:Female
  • Location:Colinland

Posted 20 January 2015 - 06:58 PM

I was asked on my Spector NBD thread how my experience had been at Bass Direct. The following is my reply from the thread..

View PostBilly Apple, on 02 January 2015 - 06:44 PM, said:

I'm sorry that you did not have a good experience with Bass Direct. All I can say is that I didn't just pitch up and buy the NS2. My first call to Mark at BD started at the end of November. Mark was very helpful and he promised to get back to me with the information I was after. About a week later I received an email from him with various options and prices. After that we had a back and forth with my questions which amounted to about 30 emails. All I can say is that they were all answered promptly and helpfully.

When it comes to me being a customer I can be very detailed, to the point of being finicky and fussy and can test the patience of a Saint. Bass Direct were fine in their replies.

In my mind I had decided to order an NS2 from the States, which would've been a 7 month wait. I didn't really like the look of the NS2 in stock and was wanting a gloss finish. I visited the store almost to make my mind up that I would not take the stock NS2, but put an order in.

I'd not phoned ahead to say I was coming and arrived in a foul mood having done 10mph from High Wycombe to Warwick! All I was asked was if I needed help by an assistant, I said if I needed help I would ask. There were two other customers in. Me and the Lady were left alone to peruse the basses. I asked if I could handle the Helium and it was taken down and given to me, again I was left alone just to get the feel of it.

I asked if I could plug the bass in and was given the option of playing it through headphones as another customer was slapping away. Again I was left alone just to get on with it. Mark finished with a customer and I introduced myself and he was very friendly. By this time I'd pretty much made my mind up to buy the bass. Mark's assistant asked me what kind of stuff I was playing and said the NS2 would be ideal. I was also given the option of trying the Forte and a bass with a slim neck as a comparison.

Maybe I've been quite detailed here, but it's just to show that I could not fault Bass Directs customer service and attitude at all. I was left alone, which I like, offered alternatives and not pushed into anything. Compare this with my visit to the Gallery when I was asked if I really wanted to buy the Wal I'd asked to try as it was 3K!

So, that was my experience :)

'16 Spector Forte 5 Helium Custom '14 Spector NS2 Helium. '81 Marshall Super Bass. Burman MPA/SL100. EAD Foundation 212. Darkglass B7K. MXR M83 Bass Chorus Deluxe MXR M87 Compressor. TC Polytune. D'Addario and La Bella. OBBM Cables. Couple of Wishbasses.

NR TBird Build

Feedback

BassChat Terms & Conditions ............... Forum Behaviour Guidelines ............... Rules & Guidelines for The Marketplace

For Sale:
Jackson Surfcaster





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users