MarkG3 Posted March 30, 2014 Author Share Posted March 30, 2014 Here's a pic from the eBay listing [URL=http://s1172.photobucket.com/user/S9_S12_Bass/media/G3/1_zps58f5f8d7.jpg.html][IMG]http://i1172.photobucket.com/albums/r569/S9_S12_Bass/G3/1_zps58f5f8d7.jpg[/IMG][/URL] Quote Link to comment Share on other sites More sharing options...
rogerstodge Posted March 30, 2014 Share Posted March 30, 2014 Andsome!! You can just see that it will sound great. Quote Link to comment Share on other sites More sharing options...
Phil Adams Posted March 31, 2014 Share Posted March 31, 2014 That is a bit special. Nice work. Quote Link to comment Share on other sites More sharing options...
Westie9 Posted March 31, 2014 Share Posted March 31, 2014 Nice.... Looking forward to the pics and sound clips if possible..... Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 1, 2014 Author Share Posted April 1, 2014 Ok, really annoyed. Apparently delivery was attempted yesterday, although no card or message was left saying that, even though I was in. I eventually found out the courier is Citi post, I then find out for whatever reason the bass is being sent back to the seller!?! I rang Citi post this morning who confirmed it's been sent back but said they handed it over to Hermes to deliver it and they didn't know why it has been marked as to be returned. Hermes won't talk to me as I'm the buyer, which is stupid. I've contacted the seller who hopefully can help out but I really don't know how they can. Citi post said they will try and find out from Hermes why it's been sent back but they said only the seller can take things from here. Seriously annoyed, this sort of stuff always happens to me Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 1, 2014 Author Share Posted April 1, 2014 Ok so an update, I rang CitiPost again and they are contacting their operations people to see if they can pull it out of the returns. I tried Hermes and they said that they didn't have any package in the system for me. I said this to CitiPost who said that Hermes will, quote, 'say anything to get you off the phone as you are the buyer'. Had a message from the seller who has contacted ebays global postage people who are also going to contact the courier to make sure it isn't returned. So fingers crossed I'll have it soon! Quote Link to comment Share on other sites More sharing options...
Greggo Posted April 3, 2014 Share Posted April 3, 2014 [quote name='Mark_88MPH' timestamp='1396369179' post='2412785'] Ok so an update, I rang CitiPost again and they are contacting their operations people to see if they can pull it out of the returns. I tried Hermes and they said that they didn't have any package in the system for me. I said this to CitiPost who said that Hermes will, quote, 'say anything to get you off the phone as you are the buyer'. Had a message from the seller who has contacted ebays global postage people who are also going to contact the courier to make sure it isn't returned. So fingers crossed I'll have it soon! [/quote] That sounds like a massive ballache! Ordered from the states as well? Hope it comes to you soon! Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 3, 2014 Author Share Posted April 3, 2014 (edited) Thanks me too! So basically Citipost yesterday have said it's being sent back and essentially there's nothing I can do about it even though I was told it would take a few days before it's on a plane. Despite being told they could contact Hermes to pull it out I've now been told that they don't do that and Hermes don't have the 'systems' to do that. The seller sent me a message they got from eBay who said that are in contact with Pitney Bowes who I think are the initial courier from the US. They said that they are working on getting me the item. So at the moment I have no idea when I'm going to get the bass Edited April 3, 2014 by Mark_88MPH Quote Link to comment Share on other sites More sharing options...
happynoj Posted April 3, 2014 Share Posted April 3, 2014 I came across Hermes for the first time this week. I ordered some floor mats for the car from Amazon. I went away over the weekend, and obviously Hermes tried to deliver them while I was away. I had a little card thing to say that they had attempted delivery but no indication of what was happening now - it didn't say whether they were attempting redelivery or whether I could collect from a depot or anything. So I called them to find out and they said that because I was the buyer they couldn't give me any information. I had to back through Amazon so that they could ring Hermes and find out where the mats were. It was the most frustrating experience I have had with a delivery company. I have never come across one before that won't talk to the people it is delivering to. It seems like a bizarre system. Quote Link to comment Share on other sites More sharing options...
TheGreek Posted April 3, 2014 Share Posted April 3, 2014 (edited) I've had a bad experience with MyHermes - won't be long before this thread gets hijacked into a "Hermes are sh*t.." thread... Hope that you get your bass OK.. Edited April 3, 2014 by TheGreek Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 3, 2014 Author Share Posted April 3, 2014 Thanks, hopefully it won't turn into a bash thread, but did name them to let others be aware of such a poor service. Hopefully I'll hear something tomorrow! Quote Link to comment Share on other sites More sharing options...
chaypup Posted April 10, 2014 Share Posted April 10, 2014 Have you received it yet? Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 10, 2014 Author Share Posted April 10, 2014 Not yet I messaged the seller on Monday and they copied in a response they had from eBay after contacting them and they said that eBay are still working on it and will get me the bass. But eBay said that it can take 14 days for them to contact the courier although said it is usually shorter than that, so it should be too. So basically eBay have said they will get it to me, but can't give a time frame of when I'll actually get it..... Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 16, 2014 Author Share Posted April 16, 2014 Knock knock Who's there? Not your bass Quote Link to comment Share on other sites More sharing options...
rogerstodge Posted April 17, 2014 Share Posted April 17, 2014 Not you're bass who? Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 17, 2014 Author Share Posted April 17, 2014 Not your bass being delivered Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 17, 2014 Author Share Posted April 17, 2014 I've emailed the seller today as it's been 11 days since the last eBay contact so hopefully there's been an update Quote Link to comment Share on other sites More sharing options...
bigsmokebass Posted April 18, 2014 Share Posted April 18, 2014 Hahaha I bet this is the same bass me and Gust0o have owned, the little things getting around Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 18, 2014 Author Share Posted April 18, 2014 Yea? Well it's not looking like I'll actually get it, all the seller said was "I'm not sure, have they given you a refund" I emailed back saying to clarify I want the bass and not a refund. I've now opened a case, so the seller has 8 days to provide info on when it will be delivered, then if it's not been resolved after that then eBay will look at the situation and make a decision over it. So I reckon after all this time I'm just going to end up with a refund and no bass Quote Link to comment Share on other sites More sharing options...
JapanAxe Posted April 18, 2014 Share Posted April 18, 2014 What a thoroughly ridiculous situation! Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 18, 2014 Author Share Posted April 18, 2014 Tell me about it Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 25, 2014 Author Share Posted April 25, 2014 SERIOUSLY annoyed, ebay have closed the case in favour of the seller and stated I didn't provide a valid delivery address which is complete w*nk. I just did the option for them to call me and I explained all about it and how I've used exactly the same address for all the other things I've bought on ebay and never had a problem with my address before. I said that their website says we guarantee you the item or a refund, well I have neither so what are they going to do about it? I was told that even though I was speaking to ebay that a different company within ebay who handle the global postage section are the ones who have been managing my case so the person I spoke to has said that I want to appeal it and will pass this on to the global postage team for them to contact me within 24 hours. What a big lump of sh*t Quote Link to comment Share on other sites More sharing options...
lemmywinks Posted April 25, 2014 Share Posted April 25, 2014 Absolute nightmare, hope you get sorted bud. What (if anything) did they say was wrong with the delivery address? Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted April 25, 2014 Author Share Posted April 25, 2014 (edited) [font=arial,helvetica,sans-serif]Thanks mate so do I, that's all they said, I've said all along I don't want a refund I want the bass but there is no mention of getting it:[/font] [size=4][font=arial,helvetica,sans-serif][color=#333333][b]Customer Support comments:[/b][/color] [color=#333333]You didn't provide a valid delivery address when you bought the item.[/color] [color=#333333][b]Final decision:[/b] A refund won't be issued for this case.[/color][/font][/size] Edited April 25, 2014 by Mark_88MPH Quote Link to comment Share on other sites More sharing options...
Bassman Steve Posted April 25, 2014 Share Posted April 25, 2014 What?? Can you reveal the name of the seller as they must surely be complicit in you being denied a refund? The address is crazy because they actually (seemingly) turned up there to deliver it. I am certainly going to make sure any purchase of mine is not delivered by them. Really sorry to hear you've been the victim of a robbery. Quote Link to comment Share on other sites More sharing options...
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