irvined Posted January 28, 2016 Share Posted January 28, 2016 Hi, Just a post regarding Novation support. I made myself a set of bass pedals using an old Novation Bass Station1 I bought from Ebay. Has been working fine. Got it out for a rehearsal with my new band and one of the knob tops was missing. Found Novation's email address and dropped them a line asking if I can buy some replacements. Got a reply saying they would put some in the post for free. So thanks Novation, great service. Regards, Doug Quote Link to comment Share on other sites More sharing options...
Sibob Posted January 28, 2016 Share Posted January 28, 2016 Hi Doug, Glad that you had a good experience! . I'll be sure to pass it on to the spares guys. Many thanks Simon // Focusrite Novation Technical Support Quote Link to comment Share on other sites More sharing options...
Wilco Posted January 29, 2016 Share Posted January 29, 2016 I've just had my Ultranova repaired after some clumsiness by me, & the Novation/Focusrite service was equally top notch. So have another big thumbs up from me Novation tech guys! Wilco. Quote Link to comment Share on other sites More sharing options...
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