Ruck Posted February 5, 2016 Share Posted February 5, 2016 They've admitted they have lost it and claim full responsibility. Sellers beware, this is shocking. Link to comment Share on other sites More sharing options...
fretmeister Posted February 5, 2016 Share Posted February 5, 2016 I hope someone noticed the lost item compensation limits on their T&C, and that it was enough. Link to comment Share on other sites More sharing options...
wateroftyne Posted February 5, 2016 Share Posted February 5, 2016 [quote name='Ruck' timestamp='1454685323' post='2972060'] They've admitted they have lost it and claim full responsibility. Sellers beware, this is shocking. [/quote] That's bad news - sorry to hear it. Although IMO it's not shocking. Shocking would be if they didn't admit it, and didn't claim responsibility. Link to comment Share on other sites More sharing options...
roman_sub Posted February 5, 2016 Share Posted February 5, 2016 Awful news. Were you selling or buying? Link to comment Share on other sites More sharing options...
CamdenRob Posted February 5, 2016 Share Posted February 5, 2016 Nothing like this ever surprises me... I hope you get full compensation Link to comment Share on other sites More sharing options...
ambient Posted February 5, 2016 Share Posted February 5, 2016 This is why I always collect. You can get advance train tickets for a really good price if you're prepared to be flexible. I picked by Roscoe up from Warrington, the fare was £12 return. Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='fretmeister' timestamp='1454685609' post='2972063'] I hope someone noticed the lost item compensation limits on their T&C, and that it was enough. [/quote] Its £1000 I believe. I dont know how much ill see of that. Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='roman_sub' timestamp='1454685693' post='2972065'] Awful news. Were you selling or buying? [/quote] Buying. Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='ambient' timestamp='1454685892' post='2972071'] This is why I always collect. You can get advance train tickets for a really good price if you're prepared to be flexible. I picked by Roscoe up from Warrington, the fare was £12 return. [/quote] Bass was from Germany. But yes i should of taken a holiday over to get it. Ive recieved many basses from Europe and USA with no problem in the last 17 years. This is a first for me. Link to comment Share on other sites More sharing options...
ambient Posted February 5, 2016 Share Posted February 5, 2016 [quote name='Ruck' timestamp='1454686057' post='2972080'] Bass was from Germany. But yes i should of taken a holiday over to get it. Ive recieved many basses from Europe and USA with no problem in the last 17 years. This is a first for me. [/quote] Didn't realise that, but I just don't trust them I guess. Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='ambient' timestamp='1454686137' post='2972082'] Didn't realise that, but I just don't trust them I guess. [/quote] What the Germans? Link to comment Share on other sites More sharing options...
Twincam Posted February 5, 2016 Share Posted February 5, 2016 Horrible news I feel for you, so much sympathy. I thought dpd were supposed to be good. This is why I've never bought a bass or items over a certain value by post. I've sent many basses however thankfully never a issue, but I always think it will happen to me when buying. I really hope it was insured ok and you get the money back. Keep us informed. Link to comment Share on other sites More sharing options...
Twincam Posted February 5, 2016 Share Posted February 5, 2016 [quote name='ambient' timestamp='1454686137' post='2972082'] Didn't realise that, but I just don't trust them I guess. [/quote] [quote name='Ruck' timestamp='1454686319' post='2972084'] What the Germans? [/quote] Hahaha! Link to comment Share on other sites More sharing options...
SICbass Posted February 5, 2016 Share Posted February 5, 2016 My experiences with dpd have been positive, so this comes as a surprise. Good luck with everything. Link to comment Share on other sites More sharing options...
Graham Posted February 5, 2016 Share Posted February 5, 2016 [quote name='Ruck' timestamp='1454686005' post='2972078'] Buying. [/quote] Did you arrange the courier? Link to comment Share on other sites More sharing options...
40hz Posted February 5, 2016 Share Posted February 5, 2016 I wonder where it actually ended up? It's not like they disappear into the ether! Half-inched by someone at a depot? Mistakenly delivered elsewhere? Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='Graham' timestamp='1454692949' post='2972199'] Did you arrange the courier? [/quote] No Link to comment Share on other sites More sharing options...
Highfox Posted February 5, 2016 Share Posted February 5, 2016 Sorry to hear this. It's the nightmare we all fear when posting or waiting for a bass to arrive. Hopefully you'll get fully reimbursed. Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='40hz' timestamp='1454693562' post='2972204'] I wonder where it actually ended up? It's not like they disappear into the ether! Half-inched by someone at a depot? Mistakenly delivered elsewhere? [/quote] I have not suggested to them that I think it was stolen yet. Although I did suggest maybe they sent it to the wrong address and skipped the depot scans but of course they cant answer to that. Link to comment Share on other sites More sharing options...
Graham Posted February 5, 2016 Share Posted February 5, 2016 [quote name='Ruck' timestamp='1454694552' post='2972220'] No [/quote] Not your problem then, it's up to the seller/shop to claim the insurance and then either refund you or get you the bass yyou paid for Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='Graham' timestamp='1454696693' post='2972242'] Not your problem then, it's up to the seller/shop to claim the insurance and then either refund you or get you the bass yyou paid for [/quote] I wish it was as easy as that, but why would the seller cough up? Link to comment Share on other sites More sharing options...
Ruck Posted February 5, 2016 Author Share Posted February 5, 2016 [quote name='wateroftyne' timestamp='1454685645' post='2972064'] That's bad news - sorry to hear it. Although IMO it's not shocking. Shocking would be if they didn't admit it, and didn't claim responsibility. [/quote] I suppose your right Link to comment Share on other sites More sharing options...
LayDownThaFunk Posted February 5, 2016 Share Posted February 5, 2016 You could have received it and been out. Then find it chucked over the back gate... Link to comment Share on other sites More sharing options...
Subbeh Posted February 5, 2016 Share Posted February 5, 2016 Isn't it down to the person who arranged the courier to give money back and chase said courier? did you organise OP or was it the seller? Link to comment Share on other sites More sharing options...
HazBeen Posted February 5, 2016 Share Posted February 5, 2016 [quote name='Subbeh' timestamp='1454698052' post='2972260'] Isn't it down to the person who arranged the courier to give money back and chase said courier? did you organise OP or was it the seller? [/quote] That's what I'd think too... Link to comment Share on other sites More sharing options...
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