carlsim Posted June 14, 2017 Share Posted June 14, 2017 (edited) Hi all - I have a Sandberg California and the standard precision type tuners... I have an issues with some minor missing bits and bobs in there which is causing minor issues with the tuning. Can anyone offer some assistance? The main crew which holds the tuner cog in place is fine, but there is a screw and 2 washers which hold the tuning peg (the bit you turn) in place nice and firmly when tuned. For some reason, some of them are missing and I need to replace them. The screw isn't the problem - it is an M3 or M4 I think and I can get something from B&Q or eBay if I know the thread pitch, the problem is the washer. It has a round washer with a hole which is squared off and a small round plastic washer. I have attached images! One shows the screw in place, one shows it removed with the washer exposed and I have removed them to show the parts. I have no idea what to look for online or where to start looking (a couple of guitar parts places gave me nothing) and I can only think to contact a Sandberg dealer but I reckon they will say - "nah - replace the tuners"! A good idea but an unnecessary expenditure for a few measly screws... especially when the work fine! Anyone else had a similar issues or can throw some assistance I would be grateful! Edited June 14, 2017 by carlsim Quote Link to comment Share on other sites More sharing options...
JohnR Posted June 14, 2017 Share Posted June 14, 2017 Why not message Sandberg directly? Their support is great. Quote Link to comment Share on other sites More sharing options...
BassApprentice Posted June 14, 2017 Share Posted June 14, 2017 (edited) Get in touch with Alan at Synergy [url="http://www.synergydistribution.co.uk/Sandberg.html"]http://www.synergydi...k/Sandberg.html[/url] He does Phil Jones and Sandberg in the UK and he could not have been any more helpful when I had issues with my amp. Can't recommend him enough! Edited June 14, 2017 by BassApprentice Quote Link to comment Share on other sites More sharing options...
carlsim Posted June 14, 2017 Author Share Posted June 14, 2017 [quote name='JohnR' timestamp='1497445981' post='3318209'] Why not message Sandberg directly? Their support is great. [/quote] I couldn't find anywhere to contact Sandberg on their website - am I missing something? Quote Link to comment Share on other sites More sharing options...
carlsim Posted June 14, 2017 Author Share Posted June 14, 2017 [quote name='BassApprentice' timestamp='1497446281' post='3318213'] Get in touch with Alan at Synergy [url="http://www.synergydistribution.co.uk/Sandberg.html"]http://www.synergydi...k/Sandberg.html[/url] He does Phil Jones and Sandberg in the UK and he could not have been any more helpful when I had issues with my amp. Can't recommend him enough! [/quote] Will do! Quote Link to comment Share on other sites More sharing options...
JohnR Posted June 14, 2017 Share Posted June 14, 2017 They respond to messages through their facebook page. Quote Link to comment Share on other sites More sharing options...
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