I disagree. I don’t see any issue with the title or first post.
If you add up all of the comments in all the various threads concerning BD, it doesn’t make for good reading.
It’s also not a ‘pile-on’ as far as I can see, as a lot of the members commenting here I have a lot of time for and value their opinions.
For balance, I have bought from BD many times over the years and as recently as a couple of months ago for quite an expensive piece of kit, but I have never liked the website and have therefore not used it to buy anything online. For that reason I have always phoned and paid there and then if I wanted something.
Again, for balance, I note that some negative comments have been from some people that haven’t physically visited and know how BD works. I know you shouldn’t have to have actually been there, but if you have then you’ll know. Yes, it should be like any other retailer, but it’s not in some regards.
My advice, avoid web sales where you can. Ring where possible and pay over the phone. Accept mistakes can and may happen, but don’t expect any grovelling apologies because that ain’t gonna happen. Alternatively, shop somewhere else.
Shops like BD are rare and the bass community in the UK would be worse without them.