[quote name='Count Bassy' post='1188933' date='Apr 5 2011, 01:09 PM']On the other hand, the people coming to your gigs are your customers and are ultimately paying your wages, and might reasonably expect a polite reply to the first three questions above (the last two are pushing it a bit).
If you want people to come to your gigs, or want them to buy your bit of kit, then you need to make it easy for them.
Not aimed specifically at you Cetera, just that your post triggered the thought.[/quote]
No offence taken, I'm just airing the frustration that 20 years of dealing with the same questions has bred...
We actually reply by pointing them towards said websites so that they may continue to use them in future, thereby obtaining the information they require WHEN they require it... and not continually wasting our time...
Seems to work for the repeat offenders...