I'm disappointed...not with the website, with Mark.
It's been a bit of a saga getting the Aguilar preamp fitted to my Spector 6er but Mark kept making reassuring noises about helping the techs install it.
This amounted to sending the current techs a pdf with 5 wiring diagrams without clarifying which to use. Despite his reassurances he has been uncontactable by phone.
The last contact was Mark referring to Aguilar themselves, in the States, and 8 hours time difference.
Feels like he's washed his hands of the matter despite his comments about providing support.
As I said, disappointed 😞 ☹