-1 for Home Delivery Network
Recently had them ship a new amp to me. They did not turn up to the sellers address on the day they were booked for (IIRC, they were booked at least 2 working days in advance). Seller called the next day, excuse was the drive 'ran out of time'. Did not collect til around 4pm that day as well (!). 48h service, and true enough they attempted to deliver 2 days later. I was unfortunately not in so went to the depot at the weekend to pick it up. After waiting in a 3 person queue for 30 minutes (!!), was finally given the amp. The seller had wrapped the amp in a way that the handle was usable to assist in carrying. This handle had arrived snapped (a feat i wouldn't even think possible with a sturdy plastic handle on 10kg head without [i][b]heavy[/i][/b] mishandling) and the packaging battered and torn in several places. Something was clearly sliding round inside the head as well. Got home, opened it up to find the main transistor board had managed to come loose from the case (Screwed in when collected), the cooling fan wires snapped and several other wires disconnected. Manged to get it all fixed and it [i]seems[/i] to be running okay now, albeit with the fan being a little loud (although i have gone from a Markbass to a Trace Elliot so that could explain it). The amp handle must have broken and caused the amp to fall to the floor, a very noticeable bit of damage to the parcel, but no notification to me at all.
Very rarely have a problem with couriers, but i shan't be using them again.