They used to be fantastic, I'm currently in an ongoing battle with them regarding a Korg M50 that I have now sent back 3 times for repair. This time they've had it for 9 weeks so far, been a nightmare to contact and not been responding to emails.
I used to have nothing but praise for them but since they've closed their stores I can't say I've been impressed. On top of that their website is more than a little dated and getting very clunky to use.