I popped into the Cambridge PMT a couple of weeks ago. You go in the front door and walk right past the counter to go deeper into the shop. There were 3 staff sitting behind the counter having a chat and eating lunch - no one even looked at me let alone welcomed me. I walked to the back of the shop, hung around the bass section looking at the couple of 5 strings they had locked up on the wall for about 5 minutes, did a couple of laps of the shop in case anyone could be bottomed to ask me if i needed anything or wanted to try a bass and walked straight back out again. I was still less interesting to them than a baked potato. Thats £500 of my money they're not getting then....