To be fair to G4M, earlier this year I bought a Squire Jaguar off them. It had a rattling truss rod and I tried everything to sort it before telling them. They said 'send it back to us and our tech will look at it'' and I said 'OK but whatever you do, I don't want you to send it back to Fender without discussing it with me as I don't want to lose it (due to rosewood board issues it was the last one of that colour in Europe). Naturally they screwed up and sent it back to Fender.. and I went ballistic! They held their hands up:it cost me £175 and they eventually offered to credit me £300 to replace it but there was nothing in a 5 string that I wanted from them, so they gave me the cash to spend elsewhere and I managed to get a sunburst one from Germany.
I guess the bass playing community might not be big enough for them to actually honour the price gaff they have made on the EUB, sometimes the good publicity they get outweighs the loss of profit...