I ordered a new scratch plate for my Stingray 5 from E.B. UK, but when it arrived it was the wrong one, so expecting the usual nightmare I rang Strings and Things who must be the UK suppliers for E.B. as this is where it was posted from on the label. They were really helpful and asked me to mail some pics of my bass, the scratch plate I ordered was a plain black one as I cant condone paying £59.99 for a piece of thin plastic for the nicer ones, the black one was just £20.00. Anyway they rang me the next day and offered to order one from America which could take 6 weeks, I had just waited this long for the one I received or I could have a black pearl one that retails for the more expensive price(with no cash adjustment because of the hassle I had) as they had this in stock for my bass, no brainer there then, they posted it to me the next day and it looks great. Big thanks to String's and Thing's for top class customer service and they couldn't of been more helpful. They have hooked me for future orders for stuff now, the guy who dealt with it all, he was called Steve I think, big thanks if you read this.