I bought a Vintage guitar from GAK about 6 years ago, it was absolutely shocking, the routing, the neck joints, fretwork etc. Everything that could have been wrong was wrong. It went back to GAK and Dennis Drumm from JHS (the brand boss) was in touch to apologise and they put it right within days, sending out a replacement that had been set up with my choice of strings and some extra goodies thrown in. The replacement guitar was really outstanding, and JHS stands by its products 100%. I've also dealt with JHS and Dennis over one of the Vintage ProShop guitars. Now, they are very good indeed, that one is a keeper.