To be fair they winge about fancy basses too. The warwick I bought from here a few years ago came beautifully setup, with an action so low I couldn't play it 😂. Job 1, jack all the strings up.
Does anyone pull a bass out it's box and expect it to be perfect for them straight away?
Whatever your bass, it's always worth going over the setup now and then. I reset the string heights, pickup heights and neck relief on my much used fretless Wal this week. New bass! Not sure why, as I doubt things drift much, maybe my playing style changed or the wood changed shape in the winter damp.....well worth it tho.
Still setup isn't everything and a pine body and poplar board are never going to feel or sound like mahogany and ebony.