[quote name='phil.i.stein' post='734234' date='Feb 3 2010, 05:04 PM']sorry to hear that.
try firing off an e-mither to [url="http://www.stringsandthings.co.uk/"]http://www.stringsandthings.co.uk/[/url][/quote]
I'll definitely email them, customer service said if all else fails then that is where to go.
[quote name='Silent Fly' post='734246' date='Feb 3 2010, 05:16 PM']I suggest you send an email to EBMM describing what kind of service the "local EBMM dealer" offers to EBMM customers.[/quote]
I would, but I really don't want to take the matter any further really - I've sent a long email telling them what I think of them, and it ain't too nice
Besides, they claim to be a MusicMan dealer, and you can order anything from them, but I've never seen a MusicMan in there (except one of mine they had hung up on the wall when it was supposed to be having repairs...grrr)