[quote name='Kev' timestamp='1397947682' post='2429001']
With exception to Bass Direct and maybe a couple of others I have not frequented, this seems to be the norm these days
[/quote]
I keep reading on here about how good Bass Direct are, but in my experience, they are not the 'holier than thou' retailer they are painted to be on here. I've only ordered online from them twice, but on both occasions, I have had to chase up my order.
The first time, it took three emails from me to chase up the correct speakon cable I had ordered along with with a Genz Benz 1x12" Focus cabinet, with me having to send the initial incorrectly sent cable back to them AT MY EXPENSE. The second order, I had to chase up my Darkglass Vintage Microtubes pedal two days after I placed the order, despite being told it would be posted the day I placed it.
I'm sure Bass Direct are one of, if not THE, best bass retailers in the UK, but they also are not without fault.