ped

We'll get there guys - please just be patient. If it's really unbearable for you please give us a couple of days and check back? BTW the forum isn't complicated at all, it's all due to how incompatible the old software was. So this was only going to be more difficult the longer we left it. There was a definite need to upgrade, a subject I posted about in the 'Please Read' forum on the old forum which apparently some didn't read.

Yes it's on the list to add, sorry FWIW we also added a 'bump' button so you can press that instead of replying to your own threads which is a bit tidier than deleting old bumps. Of course that's a bit buggy at the mo so that's also on the list to fix lol.

I've updated the original post with a note about PMs. TL;DR - Sorry.

The old software stopped being supported in 2014

Dear Basschatter, Welcome to the new updated website. I just wanted to mention a few things you might like to read before getting stuck in. Please read on to find out more - and as ever, ask us if you have any questions! Enjoy! Here are some of the main new features: You'll find things are easier to keep track of, using the 'Activity' tab. You can even save your own custom streams such as 'New topics in Basses for sale in the last 7 days' as well as your standard options for new content, replies to your own topics and followed threads. A better search. Fine tune your results and find what you're after. The search is now 100% reliable whereas the old site had some issues with indexing. The BC shop. Here you can buy marketplace subs - you can manage your purchases to see when they expire. Having a sub will allow you to create marketplace posts as before, but now it'll say how long you have left (on a £20 sub) or how many single use (£7) tokens you have left. Renewal prices have been dropped for returning customers. We'll be offering special discounts at various times of year and give away subscription voucher codes to members for contributing to the community, for example b organising a Basschat Bash. We're working on a system where you'll be rewarded for referring a new user to the forum. The BC shop will be selling a whole range of items at exclusive BC prices - coming soon. We now accept PayPal and Stripe (card payment gateway, soon after launch) All new user support system for getting help when you need it Attachments have been totally revised - now you have 500MB of space to upload pictures. No faffing about, you can upload by drag+drop. Attachments are displayed at full resolution, scaled for the browser. Notifications now appear in real time (if you grant permission). Notification emails (if chosen) are sent when a reply is made to a topic you've subscribed to, not every single time someone replies - although you can adjust your preferences to suit your own working method. New tagging system. We'll encourage people to add a few tags to their post, because the system will find similar content and display it at the side for further reading. Tag a user into a conversation and they'll get an alert to come and have a look. Simply use @ followed by their username, like on Facebook etc Improved mobile interface. Also, resizing the window on a computer will bring up the mobile site if you make it narrow enough - ideal for multiple window viewing or less than obvious use at work! Send sticky notes to other members, or yourself Have a play, get stuck in and please be patient whilst the site gets back up to speed Cheers ped A quick note about PMs Unfortunately PMs couldn't be ported to the new site because they're in a completely different format. Whilst we did everything we could to tell people, it appears some had not seen the announcements and the email we sent in the two weeks leading up to the move. The email was sent to every active member (logged in during the last 365 days) on the 18th October. There were also threads in Off Topic and the new 'Please Read' category with information in there. My actual words were probably not strong enough because at that point I wasn't 100% sure and nobody seemed to raise any issues about it during the few weeks it was running, but I said "I'm Pretty sure PMs will transfer no problem, but probably a good idea to get copies of anything important just in case". The other message I posted in Off Topic was more directed very clear but it was only a couple of days before we moved so possibly too late for some. Again, I probably perceived the lack of replies as it not being an issue. Looking back, that probably wasn't good enough and I'm sorry. One of the main reasons we had to migrate was that the old software stopped being supported in 2014, so behind the scenes we were pasting over cracks and you will have noticed things like spam appearing on the site. Frankly we're all surprised the site wasn't badly compromised by a bot but we go lucky but we were on borrowed time. There was a massive lack of options for us to get in touch with everyone. We couldn't make an announcement (the best I could do was make a new forum at the top of the site with the 'Please Read' title) and the mass email system may not have reached everyone if they opted out of emails. I know it reached lots of people because many replied, but still. Now, we can post a note and everyone sees it when they visit. So given the options I did all I could. Again I'm really sorry if you missed it, and I fully appreciate why you might have done so. All I ask is that you please try and empathise with Rik and I who have been working tirelessly to bring you the best we can. Rik in particular has been doing nothing else for months now and has managed an incredible amount in very difficult circumstances, going form an old unsupported platform without support to a new piece of software. So please consider this a personal apology about the PM thing. I hope most of you can simply strike up conversations again and pick up where you left off, but if you did lose anything really critical, let us know and we can dig around in the old database and see if we can find it. You never know, once we've got a bit of time to work on it we may yet find a way to bring them back. On a more positive note we're getting better speed and reliability (we know some people aren't so hang in there) - there are lost of processes going on in the background so please be patient and send us positive vibes, we could use them! Cheers ped

Same here.

What a strange idea. Are you sure you weren't booked for a wedding

I’ll sell you some. Meet me round the back.

Glad you made it, sorry it's taken a while.

Another idea would be to set up a custom search of the kind of content that does interest you, then save it as a custom stream and make it your homepage. There are no sidebars on those pages.

He'll definitely see the sticky when he visits the site and will have to dismiss it when he sees it. A PM will send him an email, too. Personally I'd get the pickups somewhere else!

Yes that's right, we're on it - sorry. Should be alright soon once the hamsters are back in their wheel!

Ditto! @prowla what you must understand is that we don’t design the actual software. Moving from an old version to this one made by the same people caused enough issues - can you imagine if we tried to import it all to a totally different system? We looked at a few and all agreed this was the best anyway.

We’re getting there. Speed should improve and settle. Little ipad tip: turn your iPad landscape and you get the full site. I love it!

Yeah I made a mass email to every active member and had three announcements on the go on the old site to advise saving PM details in case they didn’t work in the switchover. Don’t worry, lots of people missed it. If anything it highlights one of he many problems with the old site - I bet lots of those emails failed (though I know man people got theirs) and there was no way of making a clear announcement that everyone would see. So I did my best. Sorry ? Best advice is to make contact with people again and maybe check your emails to see if you have copies of PMs there. Apologies again but there was nothing else we could do about it.

Thanks guys. There’s still some bits to adjust but we’re getting there. The positive vibes help massively and I know I speak for @charic too, who has done all the work (all I do is boss him about) Think is time for bed now. Night all!

Not at the moment. Will whack it on my list ??

Yeah it happens randomly but increasingly rarely. We’re fixing it tomorrow.

Let me know what you want and I can set it up for you. Personally I only have email for a new PM and a pop up notification on site for anything else (I think that’s the default) Jake looks lovely

Ah nice doggie ? Yep, click the little alarm bell top right, then notification settings, switch off the relevant bit.

http://www.basschat.co.uk/profile/2884-thepurpleblob/?wr=eyJhcHAiOiJmb3J1bXMiLCJtb2R1bGUiOiJmb3J1bXMtY29tbWVudCIsImlkXzEiOjMxNTA5MSwiaWRfMiI6MzQwNjUwOX0= Click the little box next to your avatar and upload one.

Not sure why yours didn’t work! Sorry - you can add a new one in your profile area. Let me know if you need any help.

Profile pics should have imported fine. Signatures may need to be remade, and I don’t know what an image thingy is