ped

Strange indeed. Cheers

[quote name='BigBeatNut' timestamp='1316641959' post='1380964'] When I go to 'View New Content' and the click 'Just Items I follow' the list contains lots of items I DO NOT follow, in addition to a few that I do. Screen shot below, with the few good results (2 out of 25) highlighted. Is this something you guys can fix ? (I do appreciate you're all doing this for love, not money, BTW) Thanks, Andy [/quote] What happens if you de-select 'passed year'? Mine's always 'new since last visit'

Thanks Andy, it'll be on the list for tomorrow. Hopefully we can sort it, but I wonder if anyone else has the same problem as nobody has mentioned it. It's a strange one for sure and way beyond my capability to even synthesise a hypothesis as to what the issue might be... Ben will hopefully shed some light on it!!

Hi folks Well, it seems the transition to the new software has been easy for some, less so for others. Whilst I know that the proportion of you having issues is small, I though it would be a good idea to update you and let you know where we are. First of all, the 'notifications' (little icon next to the envelope in the top right hand side of the screen) shows a notification every time someone replies to a thread you have 'followed' (either by posting in a thread, starting a topic or clicking 'follow' in any topic or forum). It SHOULD behave in a way which shows one notification for the update, i.e 'Tom and 5 other people have replied to...'. At the moment, it doesn't. This is the software's fault, and we are waiting on an update to fix it. For the time being, you might as well turn them off if it bugs you (like if you have notifications for a really busy thread) until we fix it. Email notifications are apparently similar, behaving in the same way (several emails). This too will be fixed. I have turned off email notifications by default in your 'settings' tab so they shouldn't bother you for now. I just have emails for PM's, personally - the new system lets you read the PM in the email so you don;t have to open the website if you're on a mobile, for example. [u]'View new content' area![/u] It's the new name for the 'view new posts' bit. And it's much better. On the old site, if you posted a thread and it fell down the forum, it would be hard to find again unless you manually bookmarked it in your browser. In the new 'view new content' area you can filter to show threads in different ways. Most importantly you can display 'threads I have participated in' which is like a list of threads you have posted in. You can go to the first unread post in these threads by clicking the star icon next to the thread title. Click the orange bars on the left hand side of the 'view new content' area to play around. To de-activate the filters, click them again. [u]Mobile version[/u] The mobile version of the site was OK but because of the problems with notifications and the like, we disabled it and have allowed the full site to display. Soon, we will have a dedicated mobile site which hatches our theme which works nice and quickly on mobiles and let's you read your PMs and view the forum. You will also have the option to view the full site, should you wish. [u]Attachments[/u] We had some problems using Amazon servers (or something) for attachments so they kept on breaking. We should have fixed this any time now so they should work fine. [u]Browser problems[/u] It's very difficult to answer why one person's screen has a button in a different place, and it will take time to test the forum on different platforms. If you see something weird, please report it. More about this later. [u]Calendar[/u] Will be installed soon [u]The theme's too bloody bright![/u] Well, it's not easy to change, unfortunately. I can't afford it at the moment and if you think about it, and look at the size of the white area, it's the same as looking at MS word. Not too bad, really. The old forum was white too, probably whiter, on balance. Sorry if you don't like it, I hope you'll get used to it. One day we'll have another option perhaps but it's not a top priority. [u]Why did we upgrade, anyway?[/u] A good question, and totally valid. The problem was that the old forum was becoming a nightmare to manage with it's older system of spam filtration and other things I don't understand. The upshot is that mods were banning hundreds and hundreds of spoof accounts every day and we simply had to upgrade to the latest and most secure software. [u]What if I have a problem[/u] Please post a thread in the site issues area. Have a look first to make sure you aren't repeating anything which we are already aware of. As soon as you post the problem, we'll be aware of it and will be working on it, so don't be dismayed if it looks like you're being ignored. [u]Speed[/u] We are doing well at the moment, after a shaky start (see Amazon problem above). A server upgrade will be necessary soon to secure this speed for the foreseeable but it's a big jump financially and after paying for the upgrade and giving HMRC all my money I haven't got much available. I think we have something like 2/3 of capacity left so it's nothing urgent. I'll start washing the neighbours car and start shining shoes. [u]Thanks[/u] Finally, a word of thanks. I know some people HATE change, and it's never easy to please everyone. I have had lots of messages of support from members who have really helped give me (and the team) a bit of a boost. Please be patient and hang in there. We'll do it. ped

[quote name='nottswarwick' timestamp='1316624269' post='1380588'] I don't use notifications by email but like the new posts filters a lot. Easier than getting a clogged up inbox [/quote] This is what I have been saying - the new posts filters make your life so much easier (hold on, BigBeatNut!) On the old site if you posted in a thread you had to bookmark it in your browser or just remember to check back. With this forum you can find all the threads you started and participated in all under the one page. If you are having problems with email, then turn it off for now. I have never set a forum to email me when someone posts as I just visit the bookmarked 'new posts/posts I have contributed in' page where I can see all my threads at a glance. Cheers ped

[quote name='BigBeatNut' timestamp='1316614371' post='1380386'] There's a huge bug there. If I go to that page and select 'just items I follow' I get 277 pages of results. 277x25 topics per page = 6925 topics. I can be positive I have not followed 6925 topics. That functionality ('New content' -> 'just items I follow' ) is even more broken than the 'Content I follow' and 'My Content' problems I've already logged. Sorry ... I know you guys run this thing because you want to, I don't pay for the service, so you don't owe me anything ... so I'm not complaining. Fact is though, when I go to talkbass, I get to talk about basses, when I come here, all I seem to do is figure out how to fight the website to get what I want. If it stays that way, I'm just going to be spending more time elsewhere, rather than getting frustrated here. And I'd rather be coming here, to a local bass community. [/quote] Hi again Your original thread has been noted and we're looking into it. As you know, though, we are all holding down full time jobs and it's not always easy to spend the whole evening making changes! We will, however, definitely get there in the end. I don't know if there's a 'huge bug' with the particular part you refer to, because nobody else seems to be having that particular problem, so it may well be an isolated issue. I can appreciate it must be frustrating but you could try marking everything as read and see if that helps. Rest assured, we are looking to fix every single little issue one at a time. ped

Hi Try this. Turn notifications off completely. To see if someone has posted on a thread you have participated in, use the filters in the new content box. Now you can see everything far more easily than before.

[quote name='icastle' timestamp='1316569625' post='1379875'] Sorry to be a dissenting voice, but this site just isn't working for me. I am getting so many notifications that I'm just bulk deleting them unread (just zapped another 132) and haven't got a clue what's going on anymore. It's taking me upwards of 40 seconds to load a page then the same again If I want to post a reply (even on a 5600Kbps ADSL link). The upgrade itself seems to have been performed smoothly by the BC tech guys, but the product itself leaves a bit to be desired... I'm going to jump ship for a little while and pop back in a week or two and see if things work any better. [/quote] Speed is now up to the speed of the previous site, but we were doing some work on the attachment system and as a result there was a bit of slow time as it was being fixed. RE notifications. I tend to keep track of my threads using the new and improved 'new content' area, where I can select 'threads I started' or 'Threads I participated in' and go to first unread post as normal. Notifications I have for email and if I'm quoted, and sometimes I'll turn them on if I post something which isn;t likely to have 19 pages of replies, like a random thread asking for help notating a track. Once you tailor it to your needs it's really useful. Can I suggest turning them off altogether and looking at 'new content' area instead for now, as that's a good place to start. Cheers

I think it'll look lovely, but I'm looking at T shirts etc soon. Got lots of other things to do before I get there but it WILL happen! I think the supplier can do 'skinny fit' T shirts too. ped

It was mightily impressive. Saw a well funny Chewbacca teddy in ASDA the other day.

I'll find out, sorry for the inconvenience. Email me if you like and I'll pass on your message in the meantime. Cheers

It's been reported... patience!

[quote name='fleabag' timestamp='1316522095' post='1379078'] Well, i guess i may be the only one, but this site is now so slow loading pages, that its become a complete frustration. The previous site pages loaded in a flash, and there was nowt wrong with it from my own POV. [/quote] As I have said a few times now, it's because the back end needed updating because the old software was unsupported for spam detection etc. It may well have been fine from a user's perspective. WIth the massive traffic we have had, the site is taking a while to catch up and get up to speed.

[quote name='Bigwan' timestamp='1316514114' post='1378928'] Like the look of things so far, especially the mobile version. Only problem I'm having is that sometimes I can use the mobile site and sometimes it's the full site (iPhone 4). Any ideas why? [/quote] It's probably being worked on at the moment so it'll be a bit 'up and down' until it's announced as finished, which I'll do on the news feed. Cheers

[quote name='mcgraham' timestamp='1316512772' post='1378907'] I've also got another friend coming along for the ride. They're not a BC forum user so not sure what you want to do about adding to the list. [/quote] STRANGER DANGER!

[quote name='Oopsdabassist' timestamp='1316507904' post='1378829'] Warm and Fuzzy sounds good....do we get indvidually numbered 'special editions' as we are the first? [/quote] If you've got a pen you can numer it yeah

Sorry, I don't think it'll happen any time soon, it's a lot of work and we can't afford it at the moment - the jar is empty!

Make sure you have the Basschat theme selected (option at bottom) and try Ctrl+F5 ped

Met the merchendise man yesterday, we're on target for Thirsday's first batch to go out and then have 48hr dispatch after that. Good times. People who buy will have an extra warm fuzzy feeling because they have helped pay for the costs of the new upgrade and support! ped

It'll be back (as an option) soon.

Check the filter settings on the left - maybe you're only seeing one page because there's only one page of things. Try clicking 'view unread' and you shoudl see more than one page?

Youtube vids should be OK? Can't test as I'm at work but if you put the code at the end of the link (after the =) between [youtube]...[ /youtube] tags without the spaces they will work.

So's ur mum

[quote name='Machines' timestamp='1316501788' post='1378750'] Try clearing your cookies and temporary internet files, if that doesn't work you may need to clear your stored passwords. It's probably caused by Firefox being confused with the new layout. [/quote] Actually it does this to me too, but I only just noticed as I stay logged in. ped

[quote name='wateroftyne' timestamp='1316470722' post='1378619'] Wow.... really? That's a heck of an omission by the developers..! (forum software, not BC.) Frustrating.... [/quote] Aye, hence my hope there will be a fix. I'm glad the 'new content' section is so well designed though.