[quote name='dlloyd' timestamp='1360006635' post='1963495']
I would personally take EBMM's offer to sell you a new neck.
[/quote]
Personally, I'd fit it with a Status neck.....at least that won't go wonky.
I think that MM's response is acceptable but it's just that some manufacturers do go a lot further to look after their customers even if they are 2nd owners. For example I had great support from Overwater on a used bass a few years back, it's things like this that make this MMs response in this case look wanting.