What's a reasonable turnaround for fixing a preamp? I sent my bass back to Thomann and received an email dated 8th July saying they had received it and it would be dealt with immediately. It's now the 4th of August, no bass and no contact from Thomann. Am I being impatient, or does that seem like a good while to swap or repair a faulty preamp?
I will give them to the 8th, that's a month, and if I don't hear from them I will chase it up, I've never done this before but I would've expected some communication by now?