Hermes delivered a hearing aid to my father in law recently.
Well when I say delivered to him, they delivered it somewhere. He stays in a 15 storey high flat with 6 flats on each landing, a total of 90 separate dwellings. He also stays on the 15th floor and due to covid regs, only 1 person is allowed in the lift or 2 if they are family so the lifts can take ages to arrive.
They have a picture of the box outside a white door but guess what, all the flats doors are white and identical! Who knows what flat he left it outside, it could have been one of the other 3 identical buildings he just happened to be delivering to.
Needless to say the dispute is carrying on...