All this reminds me of buying the very first production Big One.
It was delivered to my office in Bedford Square, where one of my colleagues watched the courier actually drop the cab (in a cardboard carton) four feet off the back of the lorry onto the tarmac.
One of the bottom corners was crushed, but the cab worked perfectly.
Alex, of course, paid for the cab to be returned to him, fixed it and even strengthened it further, and sent it back to me.