[quote name='TGEvans' post='707511' date='Jan 10 2010, 11:38 AM']Had an email from Monster Europe! Monster USA passed on my details to them. A chap got in touch with me to sort out postage and stuff. A soon as my lead gets to them they will send a new one out asap! Pretty darn good me thinks. I have to pay postage into Europe, they pay for it to get back. Costing me about 3 quid. I had my lead on sale. I paid 25 pounds for it. Think they are over 40 rrp. So still a few quid up.T[/quote]
That's great news. One of my Monster leads seems to have developed a break at practice last night and keeps popping very loudly. It's served me faithfully for the last 12+ years and I am fully prepared to purchase a new lead, but hearing this makes me wonder whether it's worth trying my chance at actually trying the Lifetime Guarantee promise.
What is the email address for Monster Europe guarantee claims, and do you need to produce the original receipt? (my receipt is long gone).