skywalker

I heard yesterday that Amtrack has gone t**s up, but apparently this information is not clear on their website - best avoid.

[quote name='thylacine23' post='230140' date='Jun 30 2008, 10:42 PM']Heres my review on UPS, Thought Id try em, as the drummer I play with works for them, says their good,and appear to be a pro company, ect, and they do charge a bit,!!!!!. First up, send a bass to Ealing, go online, make an account, measure and weigh bass, book a collection time, and pay. wait in all day,,,,,,, try to phone, hmmmm, not much joy, as my collection day/slot got lost, in the internet, no probs, lots of apoligies, they will collect tommorow........Grrrrrrrr, anyways THREE VANS arrive !!!!! five minutes apart,,,, Bah. Bass sent, and arrived ok, though a day late..... Cost £32.00, inc insurance...... Second Bass, Phoned for collection this time, payed over the phone, £36.00 inc insurance, seems ok, surely. destination, Falkirk, bass collected, Monday, and on its way, then dissapeared for four days ,,!!!!!!!!!!! Gone,,,, WTF.... Many phone calls to many in fact, much anger from the guy I sold it to, he beleives me to be a right ++++ er ups cant find it ect, and so on,,,,Saturday morning, turns up at the customers house, out the blue,,,, no response or any sense from ups,,,,,,,as to why how and maybe what,,,,,, no more UPS for me........ T~~~ssers.. il use anyone but, from now on. Finished, have I heck, a month later, I get an invoice for a extra £66.32 !!!!!!!!!!!! Due to, "VOLUMETRIC WEIGHT SIZING", Even I couldnt dream that one up,,,,,and have to pay .......within the next four weeks...... My response, :brow: took two days to sort that out, all done, thankyou.......UPS I WILL USE YOU AGAIN, NOT. [/quote] If they don't deliver within the guaranteed time you are entitled to a full refund - ask for your money back. Steve

I'll put mine in for the East Midlands (someone has to). Let me know how you want the cash. Steve