My parcel delivery by Evri has been shocking in past few years. I had a rack mounted equipment lobbed over my gate landing on concrete , it works but caused it visual damage.
I had a notification where my parcel was not delivered stating " customer refused delivery", I have two doorbells , door knock and was in all day waiting for the parcel.
Another occasion, my parcel was delivered at 11:30 pm, it sat on doorstep all night, no notification until next morning We were up, no door knock nothing. The front room lights were on.
I had a late notification as well that parcel was deliver half an hour ago, sat in the rain on doorstep.
The list goes in and on. You can't even complain, because the calls seems to be automated and no one cares!