I've had good service from many companies, but the worst was Bass Direct by a long long way, over a bass i left with them on a commision sale. The bass went missing, ( told it was being repaired ??? It wasnt faulty when i dropped it off ) and still to this day has not reappeared for sale. I got told a tissue of lies, and finally got some money , not the full amount we agreed on either, after serveral months and a legal threat. Where the bass is today is still a mystery