Bought a brand new combo about 5 months ago, everything fine till one day it went awol with a loud humming, even with no bass connected and amp volume on nought.
Contacted seller ( not manufacturer ) and they had it collected and sorted. Came back today with a load of outer damage, which i photo'd and sent to seller. The damage was only evident after unpacking, and there was no signs of damage to the box. Suspicious me thinks they've sent me a different combo to the one i sent back for an electrical repair.
I didnt mind getting the electrical repair done, and i believe the legal side of things say that you must give them a chance to put things right, which i have done. But i will not accept damage to the combo's wooden cab exterior, which is cracked, split and dented and it shows. I have not received a reply yet, because its only just happened, and have to wait for seller to answer. Meanwhile, its past Paypal's 180 days so in the event of them trying to fight this by blaming me or whatever, what to do next ?
Not sure if the Bank can help after this amount of time. If they try to fob me off, what's my next step ...