I never buy stuff from anyone else, I once ordered some strings and lemon oil, got an email about 20 minutes later saying the lemon oil was out of stock, really apologetic because it was listed as in stock on the site, they refunded me the full amount (incl. postage), sent me the strings, then 2 weeks later sent me the lemon oil, including a free t-shirt.
Infact, I do need some new strings and a cable.....