UPS are shockingly incompetent. I sent something months ago only for it to be returned, damaged. They didn’t want to accept responsibility for it. They then sent it to where it should have gone to (two months late so the recipient no longer needed it), and billed me for it!
Then two days ago the package turned up on my doorstep, in a different box, just as battered as the first boomerang journey, also soaking wet as it was left in the rain.
I think UPS use cement trucks to transport parcels.