I've had two bad experiences with them in a 4 month period:
1- When I sold my EBS Fafner and I sent it to Spain:
The amp was mounted on a hard rack unit, then wrapped with bouble wrap and then packed in a box. Well, delivery time took 5 more days than the service I had pay for and when it got there the box was a completly mess, it was clear that had been dropped, it was falling apart and they had solved the problem with gaffer tape everywhere.
When the guy open the parcel, everything look fine but when he was going to try it he noticed something on the inside of the amp was loose. He checeked the amp and the transformer was completly free, the screw that holds it was broken and also the simulate valve light had been destroyed completly. Of course when I talked to Parcelforce they made imposible for me to claim anything back... Then, the buyer, had it checked by an EBS dealer to make sure of the extent of the damge and, luckily enough, the repair wasn't very serious and it ended up on a 60 euros repair....
2- Bass Rockstand:
I bought this stand from Ebay two weeks ago and the seller send it by Parcelforce 24 hours.... guess what? Delivery took 72 hours!
I was at home at all times the delivery day and noone came, then I tracked the parcel and for my surprise, it said "delivery attempted".
Then, it was automatically redelivered on the next day but, again the parcel did not arrived.
unreliabl
On the third day it arrived but at 6.45pm.. funnily enough their delivery hours are till 6 pm.
Now, if you ask for my opinion about Parcelforce at least two words come to my mind (...no, no, not the ones you are thinking, I don't want to be rude) they are [b][size=4]Useless[/size][/b] and [b][size=4]Unreliable[/size][/b].