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Soledad

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  1. Soledad

    Shipping to Europe - had a nightmare with DPD January - collected from me then returned TO ME a week later. No explanation or credit from DPD. SO - anyone shipping basses into Europe at the mo' - successfully I mean. Me and @Maleco would like some help.

    1. Show previous comments  3 more
    2. Clarky

      Clarky

      Mine was fully insured for £2k (an Alembic) so it cost me an eye watering £120. Looking forward to your legal updates

    3. Soledad

      Soledad

      Dead easy Clarky - go to gov.uk small claims, you fill a form out and pay £25 which they add to the collect amount. Can't see any poss defence from DPD. But I'll let you know how it goes, a few weeks I expect. 

    4. TheGreek

      TheGreek

      Hmmm...I had a similar experience a few weeks ago - courier (MyHermes) repeatedly failed to collect a bass. Interparcel appoint an alternative who also failed to collect. They did however get the bass to me bright and early the following day. BS response from Interparcel who didn't accept any responsibility for the poor service.

      I'm looking to get something off to Oz in the next few days - hope that goes better.

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