Sounds great can't wait for this again ! I would make the following comments: 
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[*]Entry to the venue was slow (I was there at Saturday opening), having to use the lift was very inefficient, but I suspect this is beyond your control and maybe a H&S requirement of the venue. 
[*]Volume/lack of breaks was indeed a problem, but this appears to have been addressed already. 
[*]Cafe/seating area was great - let people get away from it all and chill out, make sure this doesn't get encroached upon by having more stands. 
[*]I didn't get any free gear, can you sort this out ?  
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