I've been searching high and low for a hardcase for one of my Thunderbirds. These things are like gold dust at the moment! Dawsons seem to be the only place with any in stock, so I ordered one. I ordered a similar case about a year ago and had to return it due to it being a bit damaged, but it was replaced without question and I couldn't even remember where I had got it.
It arrived wrapped in bin bags and sellotape, with no protection. Not a good sign. I took pictures just in case the case had been damaged.
Peel off the bin bag - case seems structurally sound, some minor wear to the edges. Clearly not brand new but no big deal, should be able to wangle a few quid off with Dawsons.
Sadly, closer inspection shows the wear to be a little bit worse than I thought. The case looks like it's been used a fair bit. Or thrown around.
Then the plot thickened. I noticed a very distinctive 'piercing' to the case, as if stabbed with a knitting needle. Right through the outside. I looked up my previous purchase from a year ago and the subsequent correspondence with the dealer. Yes, you've guessed it - it was Dawsons, and it's the exact same case. One year later.
I'm astounded. Not only that the case has made it's way back to me, but that an item returned as clearly damaged can find it's way back into circulation. I wonder how many times it's been sold and returned in the past year.
I've re-sent the email from last year to customer services, with an update of today's discovery. I'll be interested to get a response.