[quote name='Lozz196' post='1077189' date='Jan 4 2011, 12:18 PM']Compare it with American customer service. I e-mailed Avatar Speakers on New Years Day, and got an e-mail back from them yesterday.[/quote]
I had just as many problems with US companies as with UK ones.
I've been trying to get an answer from Musicman customer services for weeks - I'd heard lots about how fantastic their customer services are but I've found them to be completely useless.
Zon are the same - bloody hopeless at replying to emails.
[quote name='Marvin' post='1077235' date='Jan 4 2011, 12:58 PM']I personally have a phone phobia. I hate phones - this stems from a job I once had whereby if my personal line rang it was always a problem, hence I associate phones with problems.[/quote]
I'm the same. I hate the bloody things. If the phone rings in our house & there's nobody else in then it doesn't get answered.
If I have to phone someone for any reason I have to spend 15 minutes or so psyching myself up for it.