I guess it's just that I really don't need gentle if I'm about at that time of day - usually hot footing it from the south coast to Heathrow to pick up a passenger. Names in songs is good by comparison to his other features - the segue, or some really bland suggestion for a song for someone doing something very mundane. Oh, and that damned Shropshire advert...
I do think he comes across as a very nice person. Just seems like the square peg in a round hole to me, and it really grates!