I wasn't trying to hijack a thread, I gave a quick post with my experience and people kept asking me questions!
I didn't blame Dave, he did what he could I think, its just important to understand they can't help with everything rather than just have blanket praise that they are always amazing. If you want to ignore my experience that fine, I don't mind.
Maybe I think its more to do with the fact that some modern amps, while lightweight and small, just aren't as fixable as older ones, which is why I don't own or want one.
Also do they have to provide such good service as they break down more than other brands? I really don't know, and I don't think it would be possible to find out with any accuracy, so it would be unfair to assume that.
Its great they give good service but I'd rather have an amp that never breaks down personally.
(btw the sex panther ref was awesome, made me smile!)