General moan in the vague hope somebody from Warwick is on here. I've been trying to get a black pick guard for my Streamer CV4 as the spec. says black for light coloured basses (mine is natural ash) and cream for darker ones. Fair enough, but my one has a cream one fitted for some reason.
I first contacted Warwick via the web contact email address in September. Having heard nothing for a while I tried again via Facebook on 12 October and got a reply saking me to contact the shop directly. This I did the same day and got a response back the next day (yeah) saying they would look into it and get back to me quickly.
Two months later on 12 December I sent them an email to ask for an update. I got a response back a couple of days later telling me to order one through the website (no mention of the variation to the published spec.). Having pretty much lost the will to live I coughed up the €80 for a replacement part. This finally landed on 23rd December and I breathed a sigh of relief.
On opening the box not only was the pick gaurd scuffed and scratched as if it had been kicked around the floor for a while, all the holes bar one were in different locations to the original fit item, plus there were two extra holes as well. Needless to say I have contacted Warwick again but I'm not holding my breath.
Maybe by this time next year....
Pretty dissappointing really for a purveyor of pretty expensive basses.