dumelow Posted November 7, 2010 Share Posted November 7, 2010 (edited) [url="http://www.dolphinmusic.co.uk/product/2798-m-audio-ekeys-37.html"]http://www.dolphinmusic.co.uk/product/2798...o-ekeys-37.html[/url] I got this delivered on friday from dolphin music and its too small for what I need to do. Fits on your desktop great though and comes with some tuition software. Dolphinmusic wont let me return it as it isnt damaged or anything. I paid £43 for it but ill let it go again for [size=4]£30[/size] posted. Keyboard is as new with box and software included. Edited November 7, 2010 by dumelow Link to comment Share on other sites More sharing options...
pete.young Posted November 7, 2010 Share Posted November 7, 2010 'Scuse me, but what happened about the Consumer Protection (Distance Selling) Regulations 2000 ? If you bought this on-line you're legally allowed 7 working days to change your mind, "cooling off period" it's called. Link to comment Share on other sites More sharing options...
P-T-P Posted November 7, 2010 Share Posted November 7, 2010 Yes, absolutely Dolphin are required to accept the return of this to them with a full refund (item [b]and[/b] delivery charge) under the DSR regulations. Their T&Cs even reference the Distance Selling Regulations [url="http://www.dolphinmusic.co.uk/faq/list/category_id/2"]http://www.dolphinmusic.co.uk/faq/list/category_id/2[/url] You are under a duty of care for the item while it is in your possession and in transit to them. You need to take care to return it to them in original packaging in as close to new condition as possible, although they can't penalise you if, for instance, the product was supplied in sealed packaging and opening it makes re-use impossible. Link to comment Share on other sites More sharing options...
dumelow Posted November 7, 2010 Author Share Posted November 7, 2010 Ah right, i e-mailed them on friday morning and got no reply. I assumed id been ignored and that was that, ill check my e-mails tomorrow afternoon and if Ive got no reply ill give them a call. Thanks for the heads up guys this thread can be deleted now =D Link to comment Share on other sites More sharing options...
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