Woodbrass.com

[spongebob]

After a heads-up on BC, I checked out the Woodbrass.com site.

Some good prices there....shipped from Europe with free postage over a certain amount.

Has anybody here ordered from them? I bought some Drum stuff from Thomann in Germany some years back, and they were superb.

Any experienced good/bad with Woodbrass?

[Trois6]

Hi !
I'm french, so I well know Woodbrass. It's a good adress, serious like thomann. Prices are goods and service too.
Bought a guitar from us, have good contact on phone and she arrived in time !

[spongebob]

They seem pretty good.

Thomann was good for drum bits, but I have read some terrible stuff online about their guitar distribution and service.

Woddbrass prices are very competitive, and in some occasions, a good deal cheaper than the UK.

[Trois6]

[quote name='spongebob' post='1096701' date='Jan 20 2011, 08:28 PM']I have read some terrible stuff online about their guitar distribution and service.[/quote]

Bad exepriences are always on the web, but are the visible face of the iceberg. If everybody who deal with thomann had to put a good message on the web it will be ... full of it ^^
You can trust in Woodbrass, this is a big companie so if there is a problem they would be reactiv I think.

[Balcro]

I used them once and it was a positive experience. Bought my Cort from there and a gig-bag. They quoted up to 7 days for my choice of delivery and it arrived in 6. Customer service, when enquiring about guarantee, was polite and in good English. Purhase outside the UK ( change of buying pattern) prompted a call from my credit card company - good.

They send follow-up e-mails about once a month. No problem

Balcro.

[Emmaemme]

Great service. Bought a Fender combo from them which turned out to be faulty. They took it back, no questions asked.

[spongebob]

They are still selling the CV Squiers at the old price, with free postage. That's quite a good deal!

Thomann's have them even slightly cheaper, also with the free delivery.