importing from ishibashi 'retention'?

[gafbass02]

Im waiting patiently for my new ishibashi toy and on the tracking site it said presented to customs, it now simply says 'retention'
Any idea what this means?

[Dood]

thats the bit where customs f@nny around for what seems an eternity, before releasing it to the courier. Mine didn't use that phrase, but I seem to remember the courier saying something about it when I asked about the delay in recieving my little baby. I could be wrong though...

[skywalker]

Hi Gaff

This I think means that customs want to look at the paperwork, rather than the clearance being simply computer generated. It should add 1-2 days to the transit time, so long as they are happy with what the paperwork says.

Steve

[gafbass02]

Thanks guys, i checked parcelforces site and it shows as at the gloucester depot, hopefully not too long, retention sounds painful!

[ped]

If it is in the depot mate and it is close enough, go and get it yourself. I always do this otherwise it can be 3-4 days before they POST a letter to say it is ready for collection - and with Oxfordshire Royal Fail being as useless as they are, another week before that letter arrives.