No emails?

[Vibrating G String]

Anyone else still not getting any emails since the redesign? I've tried changing many things in my settings but still can't get emails like I used to. I've got all the stuff set to send emails for replies but they just don't come.

[Dad3353]

Good evening, VGS...

No problems here, not that I get that much mail, but the site remake has not affected anything; I have not done any 'tweaking' or whatever, the transition was 'seamless'.
Sorry if this doesn't help much; PM admin, perhaps..?

[Vibrating G String]

Hi Dad, from the last thread it seems to be working for most people, I was wondering if I was the last one If I am I can start working on the conspiracy theory needed to explain it.

Edited November 15, 2011 by Vibrating G String

[Dad3353]

For conspiracies, there's a Canadian expert here from time to time, but Sssssh..! don't tell everyone.

[Vibrating G String]

I don't want a cut and paste theory I want a good one with martians, rumors of sex parties, that sort of stuff.

[wateroftyne]

You can have some of my notification emails... I get millions of the buggers.

[obbm]

I've not received any emails since the site revision. Tried all the settings but nothing. I was wondering if the mail server doesn't like my domain name. Some of them are funny that way.

[Cat Burrito]

I had an email this weekend but no notification email which was unusual. I'd not logged in since Friday so had no idea until I logged in today and saw the red triangle. Just thought I'd raise it

[Vibrating G String]

[quote name='obbm' timestamp='1321347446' post='1437951']
I've not received any emails since the site revision. Tried all the settings but nothing. I was wondering if the mail server doesn't like my domain name. Some of them are funny that way.
[/quote]I'm glad I'm not alone. I think I'll try a different email and see if that helps.

[PaulWarning]

[quote name='Vibrating G String' timestamp='1321360462' post='1438144']
I'm glad I'm not alone. I think I'll try a different email and see if that helps.
[/quote]

Didn't help me, still no notifications, this is also covered in another thread
[url="http://basschat.co.uk/topic/69373-e-mail-notifications-not-working/"]http://basschat.co.uk/topic/69373-e-mail-notifications-not-working/[/url]

[ped]

I guess it's up to the software and I'm just crossing my fingers for a patch to fix the error soon...

[Vibrating G String]

Tried a different email and got my first notification though it did contain this spam flag.


Sender email is commonly abused enduser mail provider (basschat.admin[at]googlemail.com)

[ped]

It's confirmed to be fixed in the new update which is out now, so I'll have to see about getting it installed ASAP...

Thanks
ped

[wateroftyne]

[quote name='ped' timestamp='1321395397' post='1438747']
It's confirmed to be fixed in the new update which is out now, so I'll have to see about getting it installed ASAP...

Thanks
ped
[/quote]
Hi Ped

Is there also a fix for the opposite problem - i.e. notifications for every reply, do you know?

Ta!

[ped]

Yup, that too. Sorry it's taken so long but there wasn't anything we could do until they fixed it their end.

I have asked Ben to install it as soon as he can, and when he does, I'll announce it in Site News, FB and Twatter

ped

[wateroftyne]

Fab.. thanks for the update!

[Kiwi]

The email issue is Google seeing a Googlemail return address on basschat notifications that aren't sent from a Googlemail account. Its not a big deal.

[Vibrating G String]

[quote name='Kiwi' timestamp='1321438151' post='1439027'] The email issue is Google seeing a Googlemail return address on basschat notifications that aren't sent from a Googlemail account. Its not a big deal. [/quote]Googlemail is the one that goes through, it's my other email that doesn't.

[Jacqueslemac]

I seem to be getting emails to the new topics I've subscribed to, but I'm no longer getting email alerts for the topics that were there before the changeover. On some of the old threads I've unsubscribed and then subscribed, to no avail.

I have also changed the email address (although same domain) to see if it made a difference. It didn't.

[Kiwi]

Ped's getting stressed out by this so I'm going to step in and give him a break.

There's a bug in the upgrade that relates directly to email notifications that we weren't aware of when we decided to go with it. The bug appears to be still present after we've applied the fix. So far Invision haven't been much help on the forums when approached for a solution.

Much of this is just out of our hands. I've asked Ben to respond directly so you at least get some accurate information as soon as we do.

[silentbob]

Hi, don't take this as a complaint, just letting you know this for reference. I was receiving email notifacations for my pm's until a couple of days ago, but now i'm not. It's not a big deal for me as i come onto the site every day anyway, just thought you may want to know.

Edited November 16, 2011 by silentbob

[Kiwi]

thanks Silentbob, this issue is puzzling.

[Jacqueslemac]

Fair enough. Mind you, I wasn't complaining. Just explaining what's been happening in case it helps someone work out why. So long as I know you're on the case, I'm happy.

[molan]

[quote name='silentbob' timestamp='1321474068' post='1439708']
Hi, don't take this as a complaint, just letting you know this for reference. I was receiving email notifacations for my pm's until a couple of days ago, but now i'm not. It's not a big deal for me as i come onto the site every day anyway, just thought you may want to know.
[/quote]

Same for me - when the site first moved over to the new platform my Gmail decided some messages were spam but once I'd rectified that it was fine for a week or so.

Now I'm not getting anything at all

[ped]

I set the default email behaviour the other day and it may have changed something - double check your notification settings and see if that sets it to how it was before (working, but still not working properly)

Cheers