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TC Electronic 'Toneprint' issues


leftyhook
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So, reall liking my BG250 TCE combo.
But, has anyone else who might have one had issues downloading the toneprints?

installed latest version of software on my PC, combo looks like it recognises it when hooked up via USB, I find a toneprint for the 250 in the official website, but where is the download icon to receive?

Also, got it to work once with my sons I-phone via the pick up on my bass, then after several failed follow up's, it reset itself back to the factory chorus.
Do I really have to trail it back to the store? grrrr..

I reall want to try the compressor (BTW the octave is fabulous - no wavering at all)

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