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Posted

[quote name='BigBeatNut' timestamp='1353236990' post='1872767']
What was the problem ? (I can guess, but .... )
[/quote]

Lack of control over the voices on harmony mode (Pure Octave on the way already!), and I just plain don't like the tone of the pitch-shift mode. In all fairness, I'm not a regular user of pitch-shifters, so it could sound just the same as the rest of them and I just happen to not like that sound. The best thing about this pedal to me was the Detune mode, but I already have a chorus that does a far better job of this so, even with the smaller footprint, I just have no need for this.

All in all, there was nothing [i]wrong [/i]with it per se, but it's not the right pedal for me. I had hoped it would do a job for me in the effects loop of my Meatball clone for some interesting mentalness, but alas no :(

Posted

[quote name='TG Flatline' timestamp='1353270863' post='1873149']
Lack of control over the voices on harmony mode (Pure Octave on the way already!), and I just plain don't like the tone of the pitch-shift mode.
[/quote]

Interested to know what you make of the Pure Octave, then.

Posted

[quote name='BigBeatNut' timestamp='1353271930' post='1873163']
Interested to know what you make of the Pure Octave, then.
[/quote]

Yeah to be honest it has made me a bit nervous! It's that damn small though I had to give it a go though, so I guess we'll see when it arrives! Maybe they saw me coming...

Posted

I think that they are good for what they are, but that may not always be exactly what we expect. Demos almost always sound good, but it's very hard to hear what the pedal will do for us when someone else is doing the playing and tweaking through a completely different rig (and who knows about post-recording processing).

I was very tempted by the pitch box too, but not sure I liked the voicing, especially more than a few semitones away from standard pitch. Detune would be nice to have for those 'silly' moments when someone wants to pitch a song flat or sharp and you need to play things that rely on combinations of open and fretted strings. Outside of that, I'm not too sure.

Posted

[quote name='dood' timestamp='1353540485' post='1875974']
Likewise. Fuming. Disgusting customer service!
[/quote]
[quote name='Jimryan' timestamp='1353489856' post='1875054']
Looks like I'm not getting mine now :-( a week after ordering I'm told its not in stock :-(
[/quote]

You guys both ordered one of the 'new' pedals right ? I have a suspicion (and I could be wrong 'cos I'm not going to search every forum to prove it) that in a lot of cases they were advertised when no stock was actually available. Marcmart suddenly withdrew the whole bunch of new pedals one day. I know some of the new pedals have been delivered, but an awful lot of people are getting emails saying 'wait till December 15th'. I think they were never actually available.

Posted

I've sent them a reply airing what I feel is the case. Advertising stock they don't have is bad bad form, especially when they are taking money and replying a week later.

I'm awaiting a response before I decide what to do next.

Posted

Sorry you're going through this - I feel somewhat responsible. China is a long way and they might feel safe. If you paid through creditcard (through paypal) you should be able to do a chargeback & recover your money if the goods haven't appeared in reasonable time.

Posted

FWIW I ordered a few days back and was almost immediately told that the bass eq was not in stock. Interestingly, this was still after I receieved the confirmation that my order had shipped. Not good.......

Posted

If you take a look at the Mooer Audio site, 8 of those new pedals are marked as 'coming soon' which lends support to my idea that sites were advertising them when Mooer were not ready to supply them. That might be Mooer to blame or the advertiser, hard to say.

Posted

With reference to the order for the EQ:

[quote]
[font=arial, sans-serif][size=3]Dear Dan:[/size][/font]
[font=arial, sans-serif][size=3] I am sorry for this unhappy condition that we bring to you......[snip][/size][/font]
[font=arial, sans-serif][size=3]We usually test all the products before we ship them to you in order to make sure the products in good condition.But this kind of pedal has some problem with noise.And they may be broken when they were on the way from our factory.We can not send the pedal which has problem to you and we have done our utmost to call our factory to produce more,but it takes time.It is out of our control....[snip] .We hope you can understand us.[/size][/font]

[font=arial, sans-serif][size=3]Best regards[/size][/font]
[font=arial, sans-serif][size=3]Marcmart[/size][/font]
[font=arial, sans-serif][size=3][/quote][/size][/font]

Posted

Dood - that's a lot more than what I got. All I got was:

Dear James:
Thank you for making order in Marcmart.com .But we are so sorry that the MOOER Graphic B Smallest Bass Equalizer Effect Pedal you purchase is out of stock .And we have done our utmost to get them.But they can not be in stock until 15th Dec. So do you want to exchange another pedal or get a refund?Waiting for your reply and your understanding is really appreciated.

Best regards
Marcmart


I opted for the refund and they've gone quiet again.

Posted

[quote name='Jimryan' timestamp='1353603254' post='1876512']
Dood - that's a lot more than what I got. All I got was:

Dear James:
Thank you for making order in Marcmart.com .But we are so sorry that the MOOER Graphic B Smallest Bass Equalizer Effect Pedal you purchase is out of stock .And we have done our utmost to get them.But they can not be in stock until 15th Dec. So do you want to exchange another pedal or get a refund?Waiting for your reply and your understanding is really appreciated.

Best regards
Marcmart


I opted for the refund and they've gone quiet again.
[/quote]

Actually the same message I received first, then I complained about them taking my order and money when they must have already known they were out of stock.

Posted

They said they'll do it for me tomorrow when they are 'back in'. Sounds like id gotten a reply outside of working hours .

Posted

Similar to me.

Some up this morning to an email saying they'd made the refund. Checked PayPal, the transaction's there, but m PayPal balance hasn't changed and nor has my bank balance.

Posted

[url="http://www.ebay.co.uk/itm/Mooer-Pure-Octave-Pitch-Shifter-Harmonizer-Pedal-brand-new-stock-UK-/190758820898?_trksid=p5197.m1997&_trkparms=aid%3D222002%26algo%3DSIC.FIT%26ao%3D1%26asc%3D16%26meid%3D3666830464031954027%26pid%3D100016%26prg%3D1006%26rk%3D1%26sd%3D281024747417%26"]http://www.ebay.co.uk/itm/Mooer-Pure-Octave-Pitch-Shifter-Harmonizer-Pedal-brand-new-stock-UK-/190758820898?_trksid=p5197.m1997&_trkparms=aid%3D222002%26algo%3DSIC.FIT%26ao%3D1%26asc%3D16%26meid%3D3666830464031954027%26pid%3D100016%26prg%3D1006%26rk%3D1%26sd%3D281024747417%26[/url]

Just come across that. Apologies if it's the wrong forum for this, but I thought it relevant given the trouble people have discussed on this thread!

Posted

as the discount code still seems to be valid I was just thinking about putting an order in for the chorus and one of the distortion pedals (haven't decided which yet) but the last few posts have made me a bit anxious as to whether they will arrive at all.

Posted

There don't seem to be issues with the chorus or drive pedals, provided they are in stock, however your caution is reasonable. I'm probably going to place an order from WTFaccessories shortly, and they also have a discount code that is especially effect if you buy 2+ pedals together using their bundle deal.

Posted (edited)

The Ana Echo I ordered as a result of seeing this thread turned up yesterday (14 days after placing the order). As others have said if the items are in stock there's unlikely to be a problem.

PS and no import charges/VAT to pay either.

Edited by BigRedX

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