PURPOLARIS Posted December 23, 2012 Share Posted December 23, 2012 This is just a big up for an ebay seller Guitars Electric. http://www.ebay.co.uk/itm/190763282005?var=490120011970&ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649 I bought a Jazz Bass scratchplate from them a while ago and it was a perfect fit and good quality so I went and ordered one for a P-Bass too. Anyway, the postie decided to fold the scratchplate to fit it through the letter box. I sent an email to the seller explaining that perhaps they should put "do not bend" on the envelope and that I was thinking of ordering another scratchplate in a different colour but was worried that it would receive the same treatment from the postie. I wasn't blaming the seller but the postie for being too stupid as he would have had to exert some force to bend the scratchplate the way it was bent. I received a reply straight away saying they were sorry and that they would send a replacement straight away or if I wanted to order another one they would send it with that. I went ahead and ordered another one and true to their word I received both the replacement and the one I ordered, this time better packed and got to me in perfect condition. Well worth a shout if you're looking for a replacement scratchplate. Quote Link to comment Share on other sites More sharing options...
gary mac Posted December 23, 2012 Share Posted December 23, 2012 Yes I've used them a few times and always received excellent service. Complained last time that the item was scratched, they were very apologetic and true to their word immediately sent a replacement. Quote Link to comment Share on other sites More sharing options...
Happy Jack Posted December 23, 2012 Share Posted December 23, 2012 Have you considered fitting a larger letterbox? Quote Link to comment Share on other sites More sharing options...
PURPOLARIS Posted December 23, 2012 Author Share Posted December 23, 2012 I wouldn't mind fitting one that a guitar box could be shoved through. It would save a lot of hassle for my neighbours. Quote Link to comment Share on other sites More sharing options...
DarkHeart Posted December 23, 2012 Share Posted December 23, 2012 Ive bought scratchplates from them and the pb bass one that i got last got similar treatment from my postie, the packaging was ripped to bits but thankfully the plate was ok. Quote Link to comment Share on other sites More sharing options...
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