wateroftyne Posted January 2, 2013 Posted January 2, 2013 Hi all A few of you might have heard me extolling the virtues of[url="http://www.lakland.com/direct/merchant.mvc?Screen=PROD&Store_Code=LD&Product_Code=JOSF4"] Lakland flatwound strings[/url] over the last year or so. I've switched all my basses to them from the La Bellas, which we know are great strings. The Laklands are easily up there with them, and a bit more going on in the mids - with the added benefit that they're far cheaper than the La Bellas when you order them direct from Lakland in the US. Anyway, on Christmas Eve I strung up my P, and I noticed the 'A' was a bit dull compared to the rest of the set. I emailed them to explain, and on the 27th, I got an apologetic email from a chap called Brian. A replacement 'A' string arrived from Chicago this morning. I've stuck it on the bass, and it's perfect. So there you go - not only are they great strings, but they'll look after you if something ain't right. Quote
Musicman20 Posted January 2, 2013 Posted January 2, 2013 Great news! Can't beat that. I'm glad they are also better value than the La Bella's. Quote
Dingus Posted January 2, 2013 Posted January 2, 2013 Lakland are a company who genuinely care about customer service . The strings are made for them by GHS , and GHS make great strings . Quote
Conan Posted January 2, 2013 Posted January 2, 2013 [quote name='wateroftyne' timestamp='1357159912' post='1918492']they're far cheaper than the La Bellas when you order them direct from Lakland in the US.[/quote] Assuming you don't get hit for inport duties/customs charges etc... Quote
wateroftyne Posted January 2, 2013 Author Posted January 2, 2013 I[quote name='Conan' timestamp='1357161704' post='1918543'] Assuming you don't get hit for inport duties/customs charges etc... [/quote] I've bought five sets so far - not a peep on any of 'em... Quote
franzbassist Posted January 2, 2013 Posted January 2, 2013 [quote name='wateroftyne' timestamp='1357161880' post='1918549'] I've bought five sets so far - not a peep on any of 'em... [/quote] I received two sets last month, no charges either Quote
Conan Posted January 2, 2013 Posted January 2, 2013 [quote name='wateroftyne' timestamp='1357161880' post='1918549'] I've bought five sets so far - not a peep on any of 'em... [/quote] Is that five transactions of a single set each time, or one transaction of five sets? I think sometimes you are more likely to get charged if the package is more bulky.... what are the postage charges like Michael and do you buy them direct from Lakland themselves? Quote
wateroftyne Posted January 2, 2013 Author Posted January 2, 2013 [quote name='Conan' timestamp='1357162502' post='1918565'] Is that five transactions of a single set each time, or one transaction of five sets? I think sometimes you are more likely to get charged if the package is more bulky.... what are the postage charges like Michael and do you buy them direct from Lakland themselves? [/quote] Five separate sets... about £21 a pop, inc. postage. Quote
Conan Posted January 2, 2013 Posted January 2, 2013 [quote name='wateroftyne' timestamp='1357162704' post='1918569'] Five separate sets... about £21 a pop, inc. postage. [/quote] Quote
Platypus Posted January 2, 2013 Posted January 2, 2013 I've never bought from Lakland, however, there is another US string company that I do buy from and they seem to struggle to get the correct valuation on their customs declaration form... Quote
markorbit Posted January 2, 2013 Posted January 2, 2013 From my own experience I can confirm that Lakland have GREAT customer service. Quote
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