jaydentaku Posted February 10, 2013 Share Posted February 10, 2013 [size=4][color=#000000][font=Helvetica]I emailed this to Orange, but I thought I would share and see if anybody has an idea of what is happening here. I am no expert. [/font][/color][/size] [size=4][color=#000000][font=Helvetica]"I have a bass terror 500 and I am having some issues with it. [/font][/color] [color=#000000][font=Helvetica]The first time was with a mark bass 210 traveler (102p - 8ohm), it was playing fine and then I heard a loud short noise, electrical, like a squeal/buzz. That was last week. It was set at 8ohms on the head. (via speakon cable). This was with volume at 12, gain at 12, using a passive custom bass.[/font][/color] [color=#000000][font=Helvetica]Second was tonight with my OBC410, same noise. Its last's about a second, very loud. Ohm's set correctly, via speakon. Using a Warwick corvette $$ (active)[/font][/color] [color=#000000][font=Helvetica]So, it can't be either of the cabs. I have tried different cables. [/font][/color] [color=#000000][font=Helvetica]Secondly, when I was playing through the mark bass, I decided to try it with 2 cabs for the first time. The OBC410 and the mark bass 210, both 8 ohms, so I switched the head to 4ohms. Both cabs via speakons.[/font][/color] [color=#000000][font=Helvetica]Only the mark bass was working, nothing from the OBC. I switched the cables round. Just the same. I used jack cables on both and just the same. [/font][/color] [color=#000000][font=Helvetica]Given the simplicity of the controls and the inputs, I am not sure that I could have been doing something wrong and I am concerned that there is a fault or potentially two faults with the head" [/font][/color] [font="Helvetica"][color="#000000"]etc[/color][/font][/size] Quote Link to comment Share on other sites More sharing options...
Mr. Foxen Posted February 10, 2013 Share Posted February 10, 2013 Is the Orange jsut amking a nosie sometimes but otherwise works? And the trouble is with two cabs/being on the 4 ohm setting? The ohm settings jsut shifts the internal limiter so no scenarios where it can cause breakage without extreme volume. Open it up and check to see if one of the caps has exploded.little battery looking things, one might have popped off its cover and ejected what looks like a roll of soggy carboard,, if it went really well, might just be bulging if not. Quote Link to comment Share on other sites More sharing options...
wateroftyne Posted February 10, 2013 Share Posted February 10, 2013 [quote name='Mr. Foxen' timestamp='1360482780' post='1970944']one might have popped off its cover and ejected what looks like a roll of soggy carboard,, if it went really well, might just be bulging if not. [/quote] Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 10, 2013 Author Share Posted February 10, 2013 [quote name='Mr. Foxen' timestamp='1360482780' post='1970944'] Is the Orange jsut amking a nosie sometimes but otherwise works? [/quote] The first scenario was at the NE bass bash, it was on from 11:00 till 4, but only being played intermittently. Last night was a 40 minute set. Yeah, it works fine other was, just a 1 second burst. i will open it up. i hope its not a batch of rip off caps. Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 10, 2013 Author Share Posted February 10, 2013 the two cabs were on the correct setting together Quote Link to comment Share on other sites More sharing options...
Musicman20 Posted February 10, 2013 Share Posted February 10, 2013 From my experience, Orange are really good at aftersales care, even when the warranty is up. They will get it sorted As for the fault, it sounds bizarre. Quote Link to comment Share on other sites More sharing options...
pietruszka Posted February 10, 2013 Share Posted February 10, 2013 What you need is a Dingwall bass or a vintage Fender and a barefaced cab, just to rule out other possibilities. If not you'll need to get your bass to a luthier and have it re-shielded. Dan Quote Link to comment Share on other sites More sharing options...
Raggy Posted February 10, 2013 Share Posted February 10, 2013 [quote name='wateroftyne' timestamp='1360487726' post='1970994'] [/quote] Coffee > screen Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 10, 2013 Author Share Posted February 10, 2013 There are no visible problems with the amps innards. Quote Link to comment Share on other sites More sharing options...
thebassman Posted February 10, 2013 Share Posted February 10, 2013 Might be a bit random, but I had the same problem with my Mesa and bass terror amps. As a coincidence I had just bought a new set of planet waves guitar cables. I kept getting short loud screeches. I changed back to my trusty old whirlwind cables and never heard the sound again. I never really got to the bottom of the problem and I have not had the problem since. I gave the leads to my guitarist and he never had a problem with them. Cheers Thebassman Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 12, 2013 Author Share Posted February 12, 2013 thanks for that. Additionally, the orange bulb light isn't working. It was intermittent at the gig on saturday and now nothing. Not best pleased, plus, Orange have yet to reply. Quote Link to comment Share on other sites More sharing options...
thebassman Posted February 12, 2013 Share Posted February 12, 2013 [quote name='jaydentaku' timestamp='1360672200' post='1974237'] thanks for that. Additionally, the orange bulb light isn't working. It was intermittent at the gig on saturday and now nothing. Not best pleased, plus, Orange have yet to reply. [/quote] That's disappointing to hear, I always thought Orange had good customer service. Cheers Thebassman Quote Link to comment Share on other sites More sharing options...
Mr. Foxen Posted February 12, 2013 Share Posted February 12, 2013 [quote name='jaydentaku' timestamp='1360672200' post='1974237'] thanks for that. Additionally, the orange bulb light isn't working. It was intermittent at the gig on saturday and now nothing. Not best pleased, plus, Orange have yet to reply. [/quote] Its a car type bulb, so auto shop should be able to sort you Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 12, 2013 Author Share Posted February 12, 2013 yes, but i was more concerned that it was intermittent, which suggested there was nothing wrong with the bulb. Quote Link to comment Share on other sites More sharing options...
Happy Jack Posted February 12, 2013 Share Posted February 12, 2013 Your amp hasn't been dropped or thumped recently, has it? Sometimes the simplest answers turn out to be the right ones, and a few loosened components might be the cause of your various problems. Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 13, 2013 Author Share Posted February 13, 2013 Thanks Happy Jack. No, its treat with great respect. I rang them just now. It is a 2010 according to the serial, but he didn't think twice about getting it fixed gratis. He said from the symptoms it is likely that the PSU is on its way out. I expected an expensive trip to the PO, but they are sending a courier out to get it. Really impressed! Quote Link to comment Share on other sites More sharing options...
Roland Rock Posted February 13, 2013 Share Posted February 13, 2013 Great customer service. Nice one Orange. Glad you're getting it sorted. Btw, is it under warranty? Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 13, 2013 Author Share Posted February 13, 2013 it is not. Quote Link to comment Share on other sites More sharing options...
Musicman20 Posted February 13, 2013 Share Posted February 13, 2013 [quote name='jaydentaku' timestamp='1360768874' post='1976166'] it is not. [/quote] Great service! Quote Link to comment Share on other sites More sharing options...
JMM Posted February 13, 2013 Share Posted February 13, 2013 That's great service! By the way, sometimes when a small bulb does blow, it can be intermittent as it's easy for the filament inside to reconnect when being moved - in this case, probably by the bass vibrations. Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 22, 2013 Author Share Posted February 22, 2013 So, TNT were woefully bad, but once they finally collected it on Friday, it was with Orange on Monday, fixed Tuesday and with me on Wednesday. He put a new PSU unit in there, a new bulb and new screws as they had been chewed up. All free, it wasn't even discussed. Quote Link to comment Share on other sites More sharing options...
Musicman20 Posted February 22, 2013 Share Posted February 22, 2013 (edited) [quote name='jaydentaku' timestamp='1361535132' post='1987069'] So, TNT were woefully bad, but once they finally collected it on Friday, it was with Orange on Monday, fixed Tuesday and with me on Wednesday. He put a new PSU unit in there, a new bulb and new screws as they had been chewed up. All free, it wasn't even discussed. [/quote] That is stunning service. Half the reason I went with Orange is because they are easy to deal with and respond/sort out repairs quickly. You wouldn't get that with other manufacturers, apart from perhaps Genz...but as they are through Fender UK, I doubt they would repair out of warranty gear for free. Edited February 22, 2013 by Musicman20 Quote Link to comment Share on other sites More sharing options...
MarkG3 Posted February 22, 2013 Share Posted February 22, 2013 [quote name='jaydentaku' timestamp='1361535132' post='1987069'] So, TNT were woefully bad, but once they finally collected it on Friday, it was with Orange on Monday, fixed Tuesday and with me on Wednesday. He put a new PSU unit in there, a new bulb and new screws as they had been chewed up. All free, it wasn't even discussed. [/quote] That is really good service! Does it all work now? Quote Link to comment Share on other sites More sharing options...
slumjacket Posted February 24, 2013 Share Posted February 24, 2013 [quote name='jaydentaku' timestamp='1361535132' post='1987069'] So, TNT were woefully bad, but once they finally collected it on Friday, it was with Orange on Monday, fixed Tuesday and with me on Wednesday. He put a new PSU unit in there, a new bulb and new screws as they had been chewed up. All free, it wasn't even discussed. [/quote] I've had my Terror Bass now for 3-4 years and never had any complaints, but stories like yours set my mind at ease, even though the amp had initially failed Orange sorting out makes me think I've got a good product. Quote Link to comment Share on other sites More sharing options...
jaydentaku Posted February 25, 2013 Author Share Posted February 25, 2013 No problems so far! Quote Link to comment Share on other sites More sharing options...
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