Elixir String customer support

[leroydiamond]

I had reason to contact Elixir via email and must say their customer support is first class. Great product and a truly great company to deal with.

[LiamPodmore]

Glad to hear that. I'm due a string change this week and i'm making the move to Elixirs myself. Good customer support is always a bonus.

Liam

[leroydiamond]

Great strings. Really smooth to play and just keep their tone gig after gig.

[chrismuzz]

I love their strings, and I recently sent them an enquiry about getting more gauges in the stainless steel ones. They said that they're not sure when they will be as they're still quite new, but I was pleased that they got back to me quickly and sent me a detailed and appreciative email.

[MoJoKe]

[quote name='leroydiamond' timestamp='1368385288' post='2076422']
I had reason to contact Elixir via email and must say their customer support is first class. Great product and a truly great company to deal with.
[/quote]

+1000 to that! A great company to deal with! I exclusively use their strings, and have done for ages in spite of them not yet giving me an endorsee deal!

I also have an Elixir cable, which I bought about 3 years ago, on which one of the plugs started twisting loose. I emailed them, they asked me to post it to them. No debate or discussion, they sent back a brand new one, along with a big bag full of goodies!